The Psychology Behind Dunkin’s Holiday Storytelling That Made Munchkins Feel Like Christmas
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Holiday marketing usually means louder ads, bigger discounts, and more noise. Dunkin’ took a different approach.
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In this episode of Brandy, Reilly Newman and Scott Saunders break down the ingenious holiday campaign from Dunkin' that transformed Munchkins from a product into a festive character. They used nostalgia, personification, and storytelling to embed the brand into the emotional fabric of the season.
Rather than selling donuts, Dunkin’ sold feeling: warmth, familiarity, joy, and togetherness. By leveraging psychological principles like nostalgia bias, anthropomorphism, and seasonal identity cues, the brand created a holiday narrative that felt timeless instead of transactional.
• How nostalgia increases emotional trust and brand affinity
• Why personifying products creates stronger memory encoding
• How holiday storytelling outperforms promotional messaging
• The psychology behind turning products into cultural characters
• How to align brand assets with seasonal emotion (without feeling salesy)
This episode is a masterclass in modern brand storytelling and seasonal strategy and proof that the strongest holiday campaigns don’t push products, they build traditions.
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