エピソード

  • #208 AI Playbook for Facility Services: Automate Marketing, Boost Leads, Win Contracts
    2025/10/16

    AI is changing everything — even janitorial and facility service businesses.

    In this episode, Andrew Rice, Founder of UX Media House, joins host James Harper to break down how AI tools are revolutionizing websites, marketing, and operations for the cleaning industry.

    From building lead-generating websites to automating RFP follow-ups, Andrew shares how business owners can turn technology into a growth engine — without losing the human touch.


    💡 What You’ll Learn:

    • How AI is transforming websites into 24/7 lead machines
    • The future of SEO, web design, and automation for janitorial companies
    • Why integrity and simplicity still win in a high-tech world
    • Lessons from 20+ years of digital entrepreneurship
    • How DayPorter.com is using AI to build the #1 janitorial resource


    Whether you run a cleaning company, facility maintenance team, or BSC, this is your blueprint for staying ahead in the new AI-driven era.


    🎧 Watch or listen now to learn how to automate your marketing, boost leads, and win more contracts


    🔗 Connect with Andrew Rice

    • 👉 Website: UXMediaHouse.com
    • 👉 LinkedIn: Andrew Rice
    • 👉 Email: info@uxmediahouse.com


    🔥 Discover dayporter.com the #1 platform Connecting Commercial Cleaning Professionals to Industry-Leading Resources - https://www.dayporter.com/


    🎙️ Subscribe to The Profitable Cleaner Podcast for more insights from the top minds in janitorial leadership.


    ⏱️ Timestamps

    • 03:42 – Lessons from the Early Dot-Com Era and the Birth of UX Media House
    • 07:15 – From Freelancer to Founder: Turning Web Skills into a Business
    • 11:48 – How AI Is Revolutionizing Web Design for Cleaning Companies
    • 15:36 – Using AI to Automate Marketing and Boost Lead Generation
    • 19:02 – Behind the Build: How DayPorter.com Is Using AI Tools
    • 23:24 – The Future of Janitorial Websites: From Brochure to Lead Engine
    • 27:18 – Integrity, Trust, and Long-Term Success in the Facility Services Industry
    • 31:44 – How AI Saves Time on Operations and RFP Management
    • 35:10 – Why “People First, Tech Second” Still Wins in a Digital World
    • 38:42 – Lessons on Marriage, Leadership, and Building Through Change


    💼 Our Trusted Partners:

    • ✅ uSource: All-in-one hub for the facility maintenance industry – Start Free Trial
    • ✅ Team Engine: Hire, communicate, and manage your workforce – Learn More
    • ✅ Swept: Janitorial software that scales with you – Check It Out


    🙌🏼 Join Our Community:

    • 📈 Join to be a member to our Private Business Growth Community: https://app.networked.co/c/the-profitable-cleaner/feed


    📲 Follow Us:

    • 📸 Instagram → @profitablecleaner - https://www.instagram.com/profitablecleaner/
    • 💼 LinkedIn →

    Text Our Community JOIN today

    Support the show

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    50 分
  • #207 Faith, Family, and Building Generational Wealth Through Real Estate
    2025/10/07

    What does it take to overcome childhood adversity, thrive in the Marines, and then build a career in real estate that creates opportunities for generations?

    In this episode of The Profitable Cleaner, Michael Gabriel shares his powerful story — from foster care and adoption, to serving as a Marine, to becoming a real estate professional with a mission bigger than himself.

    Michael opens up about the challenges that shaped him, the lessons from military discipline, and how faith and family guide his approach to business. He also shares how real estate can be more than transactions — it can be a vehicle for purpose, legacy, and generational wealth.


    👉 In this episode, you’ll learn:

    • ✅ How adversity can fuel discipline and resilience in leadership
    • ✅ Why faith and family are central to building a meaningful career
    • ✅ The truth about creating generational wealth through real estate
    • ✅ How to reframe challenges into opportunities for growth
    • ✅ Why purpose-driven business outlasts profit-only models


    Whether you’re in cleaning, facilities, or real estate, this conversation will inspire you to lead with clarity, courage, and conviction.


    🎧 Listen now and discover how faith, family, and real estate can shape a lasting legacy.


    ⏱️ Timestamps

    • 00:00 – Growing up in foster care & adoption journey
    • 06:00 – Lessons from the Marine Corps
    • 15:00 – Becoming a stepdad before becoming a dad
    • 24:00 – Faith, prayer & starting a family
    • 33:00 – How adoption shaped Michael’s view on fatherhood
    • 45:00 – Real estate as a path to generational wealth
    • 57:00 – The importance of gratitude & growth mindset
    • 1:07:00 – Work, marriage & balancing family life
    • 1:18:00 – Trailhead Community: real estate with purpose
    • 1:30:00 – Faith, obedience & building a strong marriage
    • 1:47:00 – Final reflections: faith, family & legacy


    🎟New Event Coming Soon

    Our next live event is in February 2026 in Dallas, TX.

    The Profitable Cleaner Summit isn’t your typical industry event. While others only talk operations and contracts, we go deeper. We combine industry-specific strategies with personal transformation - because lasting business success starts with YOU.

    ‍This is your breakthrough moment: to elevate your mindset, prioritize your health, strengthen your family, and unlock the strategies that will transform both your life and your business.

    Don't miss it ➡ Register NOW and get Early Bird pricing: https://www.profitablecleaner.com/extra-components/profitable-cleaner-summit-2026-event


    💼 Our Trusted Partners:

    • ✅ uSource: All-in-one hub for the facility maintenance industry – Start Free Trial
    • ✅ Team Engine: Hire, communicate, and manage your workforce – Learn More
    • ✅ Swept: Janitorial software that scales with you – Check It Out


    🙌🏼 Join Our Community:

    • 📈 Join to be a member to our Private Business Growth Community: https://app.networked.co/c/the-profitable-cleaner/feed


    📲 Follow Us:

    • 📸 Instagram →

    Text Our Community JOIN today

    Support the show

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    44 分
  • The #1 Mistake Killing Cleaning Businesses | Polishing Profits Ep. 17
    2025/10/02

    Think you’re pricing your janitorial contracts right? Think again. In this hard-hitting episode of Polishing Profits, co-hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow break down the most common — and costly — blind spots that cleaning and facility service companies face.

    From missed labor hours to over-reliance on bidding software to mob pricing disasters, this episode is a must-listen if you're serious about protecting your margins and staying in business.


    💡 What You’ll Learn:

    • Why 99% of janitorial profit problems start at the bid
    • The risk of relying too much on software to price jobs
    • The silent killer: productivity slippage by 5 minutes per person
    • Why “vanity contracts” can bankrupt your cleaning business
    • The danger of listening to strangers on Facebook groups for pricing advice


    🧠 This Episode Is For:

    • Owners of janitorial or facility service companies
    • Operations and sales leaders in commercial cleaning
    • Startups struggling to stay profitable in BSC (building service contracting)
    • Anyone bidding jobs and wondering why profits are tight
    • Companies scaling too fast without clear numbers


    ⏱️ Timestamps:

    00:00 – Intro and Episode Kickoff

    01:18 – The #1 Profit Killer: Misbidding

    04:55 – The Danger of Vanity Buildings

    08:51 – What To Do When Labor Hours Don’t Match

    11:00 – The 5-Minute Rule: How Margins Disappear

    14:51 – Is Bidding Software Lying to You?

    20:35 – Mob Pricing and Social Media Myths

    25:22 – Final Advice on Estimating and Bidding Right


    🧠 Resources:

    ➡️ Catch up on previous episodes of Polishing Profits here:
    The Profitable Cleaner Network - https://www.youtube.com/playlist?list=PLKiuPQwwn4m9gWk0lBbzKVg5LwhwErhwn


    🔗 Where to Find Your Hosts

    • Sharon Cowan, CBSE – LinkedIn | Facebook | Instagram
    • Mark Anderson – LinkedIn
    • Ed Selkow – Facebook


    About Polishing Profits

    Polishing Profits is hosted by three of the most respected leaders in the janitorial industry—Mark Anderson, Sharon Cowan, and Ed Selkow. With over 140 years of combined experience, they’ve built and scaled cleaning companies, coached hundreds of owners, and helped countless teams grow stronger.


    Every episode delivers real stories, actionable strategies, and tools to build a cleaning business that thrives.


    Produced by The Profitable Cleaner Network

    Text Our Community JOIN today

    Support the show

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    25 分
  • #206 Work-Life Balance Is a Lie: How Leaders Really Manage Chaos
    2025/09/17

    Balancing leadership, family, and chaos isn’t about perfection — it’s about presence, action, and authenticity.

    In Episode 205 of The Profitable Cleaner Podcast, we sit down with Amy, COO of Marrow, wife, and mom of four, to unpack the lessons she’s learned from rafting rivers, running companies, and raising a family.

    From guiding whitewater rapids to managing multiple businesses, Amy has mastered the art of chaos management — and her principle of “hesitation is devastation” applies as much to life and leadership as it does to rafting.


    In this episode, you’ll learn:

    • ✅ Why hesitation is devastation in both business and life
    • ✅ How to build an honest, evolving partnership in work and family
    • ✅ The myth of “work-life balance” (and why tension is more accurate)
    • ✅ How to conserve energy in the right spaces so you can lead with impact
    • ✅ Legacy vs. lifestyle: how to define success on your own terms
    • ✅ Why giving yourself time to think is essential as a leader
    • ✅ How authenticity attracts the right people — and filters out the wrong ones

    This conversation is equal parts practical and personal, designed for leaders in the cleaning and facility services industry who are navigating growth, family, and purpose.


    👉 Watch now and learn why the best leaders lead with action, truth, and authenticity.


    ⏱️ Timestamps

    • 2:15 – From rafting guide to COO: lessons in chaos management
    • 7:40 – Balancing family, career, and seasons of life
    • 12:10 – Why hesitation is devastation (and how to act with confidence)
    • 18:05 – The myth of work-life balance (and what tension really means)
    • 24:45 – Conserving energy in the right spaces to lead effectively
    • 31:20 – Legacy vs. lifestyle: defining success on your terms
    • 37:55 – Faith, luck, and the power of choice
    • 45:10 – Authenticity in leadership: attracting the right people
    • 52:30 – Why giving yourself time to think matters
    • 58:15 – Gamification, goals, and building accountability systems
    • 1:05:00 – How physical space affects mental clarity


    🎟New Event Coming Soon

    Our next live event is in February 2026 in Dallas, TX.


    The Profitable Cleaner Summit isn’t your typical industry event. While others only talk operations and contracts, we go deeper. We combine industry-specific strategies with personal transformation - because lasting business success starts with YOU.


    ‍This is your breakthrough moment: to elevate your mindset, prioritize your health, strengthen your family, and unlock the strategies that will transform both your life and your business.


    Don't miss it ➡ Register NOW and get Early Bird pricing: https://www.profitablecleaner.com/extra-components/profitable-cleaner-summit-2026-event


    💼 Our Trusted Partners:

    • ✅ uSource: All-in-one hub for the facility maintenance industry – Start Free Trial
    • ✅ Team Engine: Hire, communicate, and manage your workforce – Learn More
    • ✅ Swept: Janitorial software that scales with you – Check It Out


    🙌🏼 Join Our Community:

    • 📈 Join to be a member to our Private Business Growth Co

    Text Our Community JOIN today

    Support the show

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    44 分
  • #205 Simplify to Scale: Building Business Systems That Actually Work
    2025/09/10

    Running a cleaning company is messy. Complexity creeps into sales, hiring, operations, and leadership. The real challenge? Simplifying.

    In this episode of The Profitable Cleaner, we sit down with Daniel Nice - a developer, entrepreneur, and leader who has spent his career turning complex ideas into simple, actionable systems. From shipping apps at Warner Music Group to guiding startups through acquisition, Daniel has seen what separates businesses that scale from those that stall.

    Now, he brings those lessons to cleaning & facility leaders — showing how authenticity, resilience, and the right systems can drive sustainable growth.


    In this episode, you’ll learn:

    • ✅ Why authentic leadership attracts the right people (and filters out the wrong fit)
    • ✅ How to focus on activity over outcome to win more consistently
    • ✅ Why belief + hunger separate winning teams from average ones
    • ✅ The role of creativity in systems (even if you’re not a “creative”)
    • ✅ Why resilience comes from trying a lot of things — not waiting for the perfect playbook
    • ✅ The truth about college vs. trades and preparing the next generation of talent
    • ✅ How to stay grounded in faith, family, and purpose while scaling a business


    Why it matters (for cleaning CEOs & operators)

    Scaling isn’t about doing more — it’s about doing the right things, simply and consistently. This episode will challenge how you think about leadership, hiring, and growth — and give you tools to run a cleaning company that thrives for years to come.


    👉 Watch next / Connect with Daniel
    🔗 Daniel’s LinkedIn: Daniel Nice


    🎟New Event Coming Soon

    Our next live event is in February 2026 in Dallas, TX.

    The Profitable Cleaner Summit isn’t your typical industry event. While others only talk operations and contracts, we go deeper. We combine industry-specific strategies with personal transformation - because lasting business success starts with YOU.

    • Don't miss it ➡ Register NOW and get Early Bird pricing: https://www.profitablecleaner.com/extra-components/profitable-cleaner-summit-2026-event


    💼 Our Trusted Partners:

    • ✅ uSource: All-in-one hub for the facility maintenance industry – Start Free Trial
    • ✅ Team Engine: Hire, communicate, and manage your workforce – Learn More
    • ✅ Swept: Janitorial software that scales with you – Check It Out


    🙌🏼 Join Our Community:

    • 📈 Join to be a member to our Private Business Growth Community here


    📲 Follow Us:

    • 📸 Instagram → @profitablecleaner
    • 💼 LinkedIn → The Profitable Cleaner
    • 📘 Facebook → The Profitable Cleaner

    Text Our Community JOIN today

    Support the show

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    47 分
  • #204 The RFP Playbook: How Cleaning Companies Can Win $1M+ Contracts
    2025/09/03

    If you’re a cleaning or facility maintenance CEO chasing multi-million-dollar contracts, you already know the pain: RFPs are time-consuming, confusing, and often stacked against you.

    In this episode of The Profitable Cleaner, sales leader Nathan (Nate) Pavelka (CBRE Network Advisory Services) breaks down a smarter way to approach RFPs and complex sales cycles. With 20+ years in enterprise sales, Nate has helped Fortune 1000 companies uncover 7–8 figure savings and close deals others thought impossible.

    Now he’s sharing the RFP playbook tailored for the cleaning industry — the exact strategies to qualify faster, message to the right stakeholders, and stop wasting time on bids you’ll never win.


    In this episode, you’ll learn:

    • ✅ Why 20–35% of RFPs never even get published (and how to spot red flags fast)
    • ✅ The 3Ps Framework: People + Process = Performance for sales success
    • ✅ How to talk differently to CFOs, Ops, and Procurement during the RFP process
    • ✅ Why most vendors lose before the bid even starts
    • ✅ How to use AI tools to simplify RFPs and proposals


    If you’re tired of spinning your wheels on RFPs — and ready to land $1M+ cleaning contracts — this episode is your competitive edge.

    👉 Watch now and learn how to beat the RFP game.


    Why it matters (for cleaning CEOs & operators)

    If you’re chasing $3M–$50M facility contracts, RFPs are unavoidable—but chaos isn’t. This episode gives you a clear, prescriptive way to run enterprise pursuits, communicate value to every stakeholder, and build a team that consistently performs.


    👉 Watch next / Connect with Nate

    • 🔗 Nate’s LinkedIn: Nathan Pavelka


    🎟New Event Coming Soon

    We’re leveling up. Our next live event is in February 2026 in Dallas, TX.

    The Profitable Cleaner Summit isn’t your typical industry event. While others only talk operations and contracts, we go deeper. We combine industry-specific strategies with personal transformation - because lasting business success starts with YOU.

    This is your breakthrough moment: to elevate your mindset, prioritize your health, strengthen your family, and unlock the strategies that will transform both your life and your business.

    Don't miss it ➡ Register NOW and get Early Bird pricing


    💼 Our Trusted Partners:

    • ✅ uSource: All-in-one hub for the facility maintenance industry – Start Free Trial
    • ✅ Team Engine: Hire, communicate, and manage your workforce – Learn More
    • ✅ Swept: Janitorial software that scales with you – Check It Out


    🙌🏼 Join Our Community:

    • 📈 Join to be a member to our Private Business Growth Community


    📲 Follow Us:

    • 📸 Instagram → @profitablecleaner - https://www.instagram.com/profitablecleaner/
    • 💼 LinkedIn → The Profitable Cleaner- https://www.linkedin.com/company

    Text Our Community JOIN today

    Support the show

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    42 分
  • How Janitorial Companies Can Fix Cash Flow & Grow with Confidence| Polishing Profits Ep. 15
    2025/09/02

    If you're a commercial cleaning or janitorial business owner struggling with cash flow - or just tired of waiting 60+ days to get paid - this episode is your wake-up call.


    Your hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow break down real strategies to improve your cash position, avoid the most dangerous traps, and put cash back into your control. From smart invoicing and early billing to reducing unnecessary expenses and understanding the dangers of factoring, this is the financial reality check your company needs.


    🔑 What You’ll Learn:

    • ✅ Why cash flow ≠ revenue and profit ≠ cash
    • ✅ Invoicing strategies to get paid faster (and without pushback)
    • ✅ How to avoid becoming your client’s bank
    • ✅ Managing costs vs. expenses (and spotting red flags on your P&L)
    • ✅ Real talk on factoring, credit cards, and financial discipline
    • ✅ How to accelerate receivables and build stability in your cleaning business


    🧠 This Episode Is For:

    • Janitorial business owners struggling with cash flow gaps
    • Business owners managing $500K–$5M in annual revenue
    • Entrepreneurs tired of chasing invoices and falling behind on payroll
    • Anyone trying to grow profitably without digging a debt hole


    🕒 Episode Highlights:


    01:33 – The cash flow nightmare scenario
    04:35 – How to invoice ahead (and why it works)
    08:41 – The “ghost 60” payroll trap
    11:09 – Should you offer early payment incentives?
    13:10 – The “Due Upon Receipt” tactic
    15:56 – Cutting controllable costs in your cleaning business
    18:16 – Why most cleaning businesses fail (and how to avoid it)
    20:11 – The risks of factoring and credit cards


    🧠 Resources:

    • ➡️ Catch up on previous episodes of Polishing Profits here: The Profitable Cleaner Network


    🔗 Where to Find Your Hosts

    • Sharon Cowan, CBSE – LinkedIn | Facebook | Instagram
    • Mark Anderson – LinkedIn
    • Ed Selkow – Facebook


    About Polishing Profits


    Polishing Profits is hosted by three of the most respected leaders in the janitorial industry—Mark Anderson, Sharon Cowan, and Ed Selkow. With over 140 years of combined experience, they’ve built and scaled cleaning companies, coached hundreds of owners, and helped countless teams grow stronger.

    Every episode delivers real stories, actionable strategies, and tools to build a cleaning business that thrives.


    Produced by The Profitable Cleaner Network

    Text Our Community JOIN today

    Support the show

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    21 分
  • #203 How to Leverage Your Past Into Purpose & Build Something Bigger
    2025/08/27

    Lizzy Brodie’s story is one of true reinvention.

    From facing felony drug charges in her early 20s to becoming a respected entrepreneur, community builder, and mother. This episode dives into the raw, unfiltered journey of Lizzy Brodie, one of Denver’s premier events, marketing, and promotions consultants, and the creator of the Hustlers Brunch.

    We explore how grit, hip-hop, and hustle became her foundation for success, how she leveraged her past into purpose, and why her Hustlers Brunch movement has become one of the most impactful networking events for entrepreneurs.


    In this episode, you’ll learn:

    • ✅ How to leverage your past without being defined by it
    • ✅ The mindset shifts every entrepreneur needs to grow
    • ✅ Building authentic communities that last
    • ✅ Why hustle alone isn’t enough—you need purpose & vision
    • ✅ Why consistency, authenticity, and relationships are everything.

    If you’ve ever felt like your past might hold you back, this episode is proof that it can actually be the foundation to build something bigger.


    🧩 Why It Matters:

    This episode isn’t just about Lizzy’s story—it’s about how any entrepreneur can take their past, their passion, and their network, and build something bigger than themselves. It’s a blueprint for turning hustle into legacy.


    👉 Watch Episode 203 now and get connected with Lizzy Brodie:

    • 🌐 https://www.lizzybrodie.com
    • 🌐 https://www.thehustlersbrunch.com


    📌 Don’t forget to like, subscribe, and hit the bell icon so you don’t miss future episodes!


    ⏱️ Timestamps

    • 1:55 – The “Thug Years” & Lessons Learned
    • 10:05 – Walking Away from Fast Money
    • 18:05 – Launching LizzyBrody.com & Early Vision
    • 23:30 – From Blog to Business: Starting Consulting
    • 33:40 – Building National Connections & Artist Partnerships
    • 39:25 – The Evolution: From Music to Entrepreneurship
    • 55:20 – Lessons on Community, Consistency, and Growth
    • 1:03:15 – Motherhood & Entrepreneurship: Finding Balance
    • 1:18:00 – Favorite Hip-Hop Influences & Lessons from the Culture
    • 1:27:30 – Final Takeaways: Turning Struggles into Purpose


    🎟 The Profitable Cleaner Summit 2026 - LIVE EVENT

    We’re leveling up. Our next live event is in February 2026 in Dallas, TX.

    While other event only talk operations and contracts, we go deeper. We combine industry-specific strategies with personal transformation - because lasting business success starts with YOU.

    This is your breakthrough moment: to elevate your mindset, prioritize your health, strengthen your family, and unlock the strategies that will transform both your life and your business.

    Don't miss it ➡ Register NOW and get Early Bird pricing


    💼 Our Trusted Partners:

    • ✅ uSource: All-in-one hub for the facility maintenance industry – Start Free Trial
    • ✅ Team Engine: Hire, communicate, and manage your workforce – Learn More
    • ✅ Swept: Janitorial software that scales with you – Check It Out


    🙌🏼 Join Our Community:

    Text Our Community JOIN today

    Support the show

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    2 分