『The Member Retention Mastery Podcast』のカバーアート

The Member Retention Mastery Podcast

The Member Retention Mastery Podcast

著者： Nathan Temple
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概要

Welcome to The Member Retention Mastery Podcast, proudly sponsored by My Gym Rewards – the fastest growing member loyalty program in the global fitness industry.

This podcast is designed for gym and fitness studio owners, and managers who want to create unstoppable member retention and loyalty.

Each week, hosts Frank Smarrelli & Nathan Temple, respected member retention coaches, team up to break down the systems, psychology, and real-world tactics that drive higher levels of engagement and outstanding member experiences.

Get ready for practical tools, proven frameworks, and no-fluff conversations that help you increase member retention.

2026 Nathan Temple マネジメント・リーダーシップ リーダーシップ 経済学
エピソード
  • The Geographic Wake-Up Call

    The Geographic Wake-Up Call
    2026/03/01

    Most gym owners still try to outrun cancellations with more sales, but in today’s crowded markets, that strategy is breaking down. With up to 80% of members coming from just a 6–8 mile radius, your geographic pool is shrinking while competition and ad costs rise.

    In this episode, we break down the “Geographic Wake-Up Call” every club owner must understand and why world-class customer service and member experience are now the true drivers of retention, loyalty, referrals, and long-term profit.

    If you want sustainable growth without constantly increasing ad spend, this is essential listening.
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    28 分
  • The Only 2 Numbers That Actually Drive Member Retention

    The Only 2 Numbers That Actually Drive Member Retention
    2026/02/14

    Retention isn’t complicated, but it does require focus. In this episode, Nate and Frank reveal the two insights every fitness studio owner must understand: what retention really means and how monthly attrition impacts your bottom line. Shift your mindset, extend membership length, and build predictable growth in 2026.
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    25 分
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