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Caregiving doesn’t knock first. One call, one diagnosis, and your world tilts—projects, paychecks, and family responsibilities colliding overnight. We sat down with Zach to unpack a simple, hard-earned framework for navigating the chaos and to ask a bigger question: how do we build workplaces where no one has to choose between their job and the person they love?
Zach breaks down the three Ps—plan, provisions, people—born from his first chaotic experience after his father’s stroke and refined while caring for his mother. Planning means mapping the journey before crisis hits. Provisions are the practical tools: finances, legal documents, vetted local resources, and trusted education. People is the tribe that keeps you sane. He also shares why corporate life rarely prepares us for this, and why peer communities like Working Daughters can be more useful than a generic EAP list. The fix starts with empathy: managers who open one-on-ones with “What hard thing are you dealing with this week?” create safety, not suspicion.
We connect the human story to the business case. Retention risks spike when senior leaders—especially women—face rigid policies and unspoken penalties for taking time. The cost isn’t just hiring; it’s lost client trust, institutional knowledge, and culture. There’s hope, though. Paid parental leave showed that policy plus empathy boosts performance and loyalty. Extending that mindset to eldercare and disability care is the next leap. Zach and his partner Selma built on this mission with their book, Working Caregivers: The Invisible Employees, a podcast, and a newsletter that curates research, tools, and raw stories, including a caregiver who started at ten.
If you’re a leader, manager, or caregiver navigating impossible tradeoffs, this conversation offers language, steps, and validation. Subscribe, share with someone who needs it, and leave a review with one change your workplace could make to support caregivers—what would move the needle for you?
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