In this excellent interview, Brigid sits down with Jez Anderson.

With over 30 years in L&D as a manager, leader, and consultant, Jez has a deep passion for understanding how people learn. He specialises in digital learning technologies, informal learning, and creating cultures that foster curiosity and growth.

In this episode, Jez draws on his extensive experience to provide a masterclass on the principles of effective learning design. He offers a thoughtful and practical guide for L&D professionals, including:

1. Learning Design as Experience Design: Jez defines learning design not just as constructing content, but as creating learning experiences that engage, inspire, and empower people to make meaningful changes.
2. Balancing Needs: He discusses the crucial (and often difficult) balance L&D must strike between meeting organisational objectives and catering to the individual learner's needs and how they best learn.
3. Three Core Pedagogies: Jez outlines the spectrum of learning approaches, from traditional instructor-led methods to adult-centred (ecological) designs, and the learner-driven heutagogical model, advocating for a blended strategy.
4. Keep It Simple, Focus on Context: Learn why effective design isn't about chasing the latest tech fad (like VR for VR's sake). Sometimes the best solution is simple and tailored to the learner's context, even if it's a well-designed PDF for shop-floor staff.
5. Beyond Content Download: Discover how to make traditional classroom or synchronous virtual sessions more impactful by shifting the focus from instruction to facilitation, using methods like reverse classrooms, experiential activities, and scenario-based learning to embed knowledge and encourage application.
6. The "So What?" Question: Jez emphasises the most critical question for any learning experience: "So what?" If learners can't articulate what they'll do differently as a result, the learning hasn't landed.
7. Embracing Digital & Informal Learning: He stresses the importance of thinking digitally about the entire learner experience (not just the LMS) and fostering informal learning through communities of practice and social connection.

Jez offers a pragmatic and experience-led perspective, grounding innovative ideas in the fundamental principles of good learning practice. If you want to design more impactful and engaging learning experiences, this is a must-listen-to episode.

Connect with Jez on LinkedIn: Jez Anderson

Looking for a content library to help your team develop their productivity, communication, leadership skills and more? Check out assembleyou.com and follow us on LinkedIn.

In this excellent interview, Adam sits down with Adela Paun.

Adela is a global L&D leader with over 15 years of experience, known for her pivotal role as a founding member of Spotify's L&D team, "The Greenhouse." During her 11+ years at Spotify, she witnessed and supported hypergrowth, scaling learning initiatives for thousands of employees globally while navigating the shift to a work-from-anywhere model.

In this episode, Adela provides a rare inside look at building and scaling L&D within one of the world's fastest-growing tech companies. She offers a masterclass on creating a thriving learning culture amidst constant change, including:

1. Laying the Tracks for Hypergrowth: Adela explains how the L&D team's mission was to enable learning "at the pace of change," acting as enablers, not bottlenecks, for Spotify's rapid expansion.
2. Navigating the Pandemic Pivot: Adela details the strategic decisions made when shifting L&D entirely virtual, prioritising leadership support, rethinking content ("killing darlings"), and managing the chaos of adopting (and later consolidating) new learning technologies.
3. Leveraging Leaders for Impact: Hear how Spotify strategically involved senior leaders in key learning programs to provide business context, model behaviour, and foster connection, trusting them to speak authentically.
4. L&D as a Cultural Engine: Adela highlights how L&D initiatives like Introdays and intentionally diverse training cohorts actively built cross-functional connections and reinforced Spotify's collaborative culture.

Adela offers a unique and invaluable perspective on the realities of high-growth L&D. If you want to understand how to build adaptable, impactful learning experiences that scale, this is a must-listen-to episode.

Connect with Adela on LinkedIn: Adela Paun

Looking for a content library to help your team develop their productivity, communication, leadership skills and more? Check out assembleyou.com and follow us on LinkedIn.

In this excellent interview, Brigid sits down with Anita Anthonj.

Anita is the co-founder of Talaera, a New York-based business communication and cultural training company. Drawing on her own experience moving from Germany to the US, she has deep expertise in the challenges and opportunities of cross-cultural communication in a global business environment.

In this episode, Anita provides a masterclass on why effective communication is not a "nice-to-have" but a business-critical "need-to-have." She offers a powerful framework for L&D leaders looking to foster connection and drive impact, including:

1. Building Bridges, Not Barriers: Anita defines cross-cultural communication as recognizing that "your way is not the only way." It's about empathy, curiosity, and building connections across different lived experiences.
2. The Challenges for Non-Native Speakers: Learn about the invisible hurdles non-native speakers face, from the mental processing delay in fast-paced meetings to the difficulty of bringing their "whole self" to work in a foreign language.
3. Communication is ROI: Discover how effective communication is directly tied to business outcomes. Anita shares real-world examples of how improved communication skills can decrease customer call times, build stronger client relationships, and save significant money.
4. A Bespoke, Not One-Size-Fits-All Approach: Anita explains why communication training is most effective when it’s customised to an organisation's specific pain points, using a blend of one-on-one coaching, group workshops, and scalable digital solutions.
5. A Practical Guide for L&D: Get actionable advice on how L&D teams can champion communication training, from going on a "listening tour" to identify needs, to starting with small, high-impact pilots to prove the concept and demonstrate value.
6. Why Communication Matters More Than Ever: In a volatile world with AI, hybrid work, and multiple generations in the workplace, Anita argues that human connection is the most critical skill, and investing in communication signals to employees that they are valued.

Anita offers a compelling and practical guide to unlocking the power of communication in your organisation. If you want to learn how to build trust, foster connection, and drive measurable business impact, this is a must-listen-to episode.

Connect with Anita on LinkedIn: Anita Anthonj

Check out: https://talaera.com/

Looking for a content library to help your team develop their productivity, communication, leadership skills and more? Check out assembleyou.com and follow us on LinkedIn.