『The Japan Business Mastery Show』のカバーアート

The Japan Business Mastery Show

The Japan Business Mastery Show

著者: Dr. Greg Story
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For busy people, we have focused on just the key things you need to know. To be successful in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.Copyright 2022 マネジメント・リーダーシップ リーダーシップ 経済学
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  • No Excuses In Sales In Japan
    2026/06/11
    Salespeople in Japan do not fail because the market is difficult, the boss is demanding, the price is too high, or the brochure is weak. Those factors may be real, but they are not the whole story. The bigger issue is whether the salesperson is taking responsibility for improving their own sales ability. Sales is a metrics-based profession. Results show up quickly. If the numbers are poor, excuses will not save the salesperson for long. The better path is simple, but not easy: study the craft, ask better questions, listen properly, match the solution to the buyer's real needs, justify the value, deliver, and follow up. Why do salespeople in Japan make excuses? Salespeople make excuses because blaming external factors is easier than confronting weak sales skills. The market, pricing, exchange rates, industry shifts, sales materials, and management decisions may all matter, but they cannot replace personal responsibility. In Japan's B2B market, salespeople often face long buying cycles, consensus decision-making, conservative procurement processes, and high expectations around trust. In the US or Australia, the sales conversation may move faster. In Europe, compliance and procurement rules may slow things down. Different markets create different challenges, but poor technique travels badly everywhere. If the salesperson cannot ask good questions, listen carefully, diagnose the buyer's need, and explain value clearly, then the excuses start piling up. The problem is rarely one external factor. It is usually a lack of professional sales discipline. Do now: Before blaming the market, identify the one sales skill you personally need to improve this week. Why is sales such a tough profession? Sales is tough because it is a numbers game and poor performance becomes visible quickly. Unlike many roles, sales exposes weak habits through missed targets, low conversion rates, thin pipelines, and lost opportunities. Many people fall into sales by accident. They may begin as technical specialists, customer service staff, entrepreneurs, recruiters, account managers, or young employees assigned to revenue work. Then the metrics arrive: calls, meetings, proposals, close rates, revenue, retention, referrals, and account growth. In Japan, where long-term client relationships matter, weak sales behaviour can damage trust for years. Companies sometimes rely on the "law of the jungle," letting turnover decide who stays instead of investing seriously in training. That is wasteful, but the individual salesperson still has to take charge. Do now: Track your own numbers honestly: prospecting activity, discovery quality, proposal conversion, follow-up speed, and repeat business. What should salespeople study to become true professionals? Salespeople should study questioning, listening, diagnosis, value explanation, objection handling, follow-up, and client relationship building. These are not mysterious talents; they are learnable professional skills. There has never been a better time to self-educate in sales. Books, podcasts, online courses, coaching programmes, CRM data, AI roleplay tools, and sales training organisations such as Dale Carnegie, Sandler, Miller Heiman, Challenger, and SPIN Selling have made high-quality learning widely available. As of 2025, even small business salespeople and entrepreneurs can access material that was once reserved for large multinationals. The issue is not scarcity of information. The issue is motivation. If salespeople do not connect study with results, they stay amateur. Do now: Choose one sales resource, study it daily for 20 minutes, and apply one technique in your next client conversation. What is the simple professional sales process? The professional sales process is simple: ask what the client needs, listen carefully, confirm fit, explain value, deliver the solution, and follow up. The difficulty is not the theory; it is the discipline to do it every time. In Japan, this process is especially important because buyers value trust, preparation, relevance, and sincerity. The salesperson should not rush into a product pitch. First, understand the buyer's current situation, desired outcome, barriers, priorities, timing, budget, and decision process. Then decide honestly whether your solution fits. If it does, explain the trade-off between price and value. If it does not, say so. That honesty protects the relationship and the brand. Professional selling is not pushing. It is matching value to need. Do now: In your next meeting, spend more time asking and listening than explaining your product. What do weak salespeople do instead? Weak salespeople pitch product details before they know whether the buyer actually needs them. They talk first, diagnose later, and then wonder why the client does not buy. This creates the classic square-peg-in-a-round-hole problem. The salesperson has a product or service, so they try to force it into the buyer's situation whether it fits or not. In B2B ...
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    7 分
  • Every Japan Entrepreneur's Top 3 Requirements
    2026/06/04
    Entrepreneurs in Japan need many abilities, but three requirements sit above the rest: time mastery, delegation, and persuasive communication. Without these, the founder becomes the bottleneck, the team remains underdeveloped, and customers, investors, and employees lose confidence. Running a business in Japan is demanding because entrepreneurs must balance clients, cash flow, hiring, delivery, compliance, relationships, and reputation. The temptation is to do everything personally. That feels heroic, but it is usually a trap. Sustainable success comes from deciding what matters most, developing others, and inspiring people to follow. What are the top three requirements for entrepreneurs in Japan? The top three requirements for entrepreneurs in Japan are mastering time, cloning yourself through delegation, and persuading people through clear communication. These skills determine whether the founder scales the business or becomes trapped inside daily tasks. In Tokyo, Osaka, Fukuoka, Singapore, Sydney, London, and New York, entrepreneurs face the same brutal reality: there is always more to do than time available. Japan adds its own layers, including high client expectations, careful relationship-building, consensus decision-making, and a strong service culture. The entrepreneur who cannot control time, develop people, and communicate vision will struggle to grow beyond personal effort. These are not "soft skills." They are business survival skills. Do now: Audit your week against three questions: Am I controlling my time, building leverage through others, and inspiring people clearly? Why is time mastery so important for entrepreneurs? Time mastery matters because poor time control creates inefficiency, stress, wasted effort, and missed opportunities. Entrepreneurs often try to do everything, then wonder why they feel exhausted and stuck. The first discipline is priority control. A founder cannot complete every task every day, but they can complete the most important task. That simple principle changes the business rhythm. Instead of being dragged around by email, Slack, Line, client demands, admin, and interruptions, the entrepreneur chooses the number one priority and finishes it first. This applies to solopreneurs, SMEs, family businesses, professional services firms, startups, and country managers building new operations in Japan. Time is not just a calendar issue; it is a strategic resource. Do now: Start each day by naming the single most important business priority and completing it before moving to task two. Why do entrepreneurs become the bottleneck in their own business? Entrepreneurs become the bottleneck when every decision, task, and client issue must pass through them. This usually happens because they have not developed trusted people around them. Founders are often smart, fast, and impatient. That makes them dangerous to themselves. They can solve problems quickly, so they keep taking work back from the team. Over time, the organisation learns to wait for the boss. In Japan, where quality expectations are high and mistakes can damage trust, entrepreneurs may hesitate to delegate because they fear poor execution. But refusing to delegate creates a treadmill: the founder is always busy, the team never grows, and the business cannot scale. The entrepreneur's job is not to be the busiest person. It is to create leverage. Do now: Identify three recurring tasks that still depend on you and decide who could be trained to own them. How should entrepreneurs delegate without dumping work on people? Effective delegation is not dumping tasks; it is developing people through clear expectations, support, and ownership. If you simply throw work at someone and hope for excellence, disappointment is predictable. Delegation should begin with a proper conversation. Explain the task, the desired outcome, the standards, the deadline, the decision rights, and the support available. Most importantly, explain how the task helps the person grow. Talk in terms of their interests, not just your workload. This matters in Japanese workplaces because trust, role clarity, and mutual obligation influence performance. The delegatee needs to understand why the task matters, how success will be judged, and how it supports their development. That is how delegation becomes leadership rather than abdication. Do now: Before delegating, prepare the task outcome, success criteria, deadline, check-in rhythm, and growth benefit for the person receiving it. Why must entrepreneurs learn to inspire investors, staff, and clients? Entrepreneurs must inspire because investors, potential hires, existing staff, and clients all decide whether to trust the founder's direction. If the founder is unclear or unimpressive, people hesitate to follow. Persuasion is not manipulation. It is the ability to make the business vision, customer value, and next step clear. Investors want confidence. New staff want purpose. Existing staff want ...
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    8 分
  • The Power Of Enthusiasm When Presenting In Japan
    2026/05/28
    Enthusiasm is not decoration in a presentation. It is the force that transfers belief from the speaker to the audience. In Japan, where business audiences often value substance, humility, preparation, and credibility, enthusiasm must be authentic rather than theatrical. When professionals present, they are selling more than information. They are selling their personal brand, their company brand, their message, and their conclusion. The speaker who combines expertise with genuine passion becomes much easier to trust, remember, and follow. Why does enthusiasm matter when presenting in Japan? Enthusiasm matters because audiences do not only evaluate the speaker's information; they evaluate the speaker's conviction. If the presenter does not seem to believe the message, the audience will not feel compelled to believe it either. In Japanese business presentations, especially with executives, clients, sales teams, and internal decision-makers, the audience often watches for preparation, sincerity, and credibility. This is true whether the speaker is presenting in Tokyo, Osaka, Singapore, Sydney, New York, or London. Enthusiasm signals that the presenter has moved beyond data and has reached a clear point of view. It also helps cut through the formality of the room. The best energy is not loudness. It is visible commitment to the message. Do now: Treat enthusiasm as proof of belief. Show the audience that the message matters to you before asking it to matter to them. Are all professionals really in sales when they present? Yes, every professional is in sales when presenting because every presentation asks the audience to accept an idea, support a decision, or remember a message. The word "sales" may feel uncomfortable, but the activity is unavoidable. A lawyer sells an argument. A consultant sells a recommendation. A manager sells a strategy. A professor sells a way of thinking. A founder sells a vision. A country manager in Japan may be selling change to headquarters, while a regional executive may be selling alignment across Asia-Pacific. Even if the business card does not say salesperson, the podium turns the speaker into a persuader. That is why dismissing sales as something only "car salespeople" or "vacuum cleaner salespeople" do is dated and dangerous. Do now: Before presenting, ask: "What am I selling — my idea, my conclusion, my brand, or the next action?" What are presenters really selling to the audience? Presenters sell three things at once: their personal brand, their company brand, and their message. The audience forms judgments about all three while the speaker is talking. Personal brand comes first. Does this person seem credible, prepared, thoughtful, and worth listening to? Company brand follows. If the speaker is dull, confused, or flat, the organisation's reputation also suffers. Finally, the message must be sold: the insight, lesson, proposal, or conclusion the speaker wants the audience to accept. In B2B sales presentations, leadership meetings, investor briefings, training rooms, and conference keynotes, these layers are always operating together. The presenter cannot separate themselves from the impression they create. Do now: Build the talk so your credibility, your organisation's credibility, and your message all reinforce each other. Why is subject matter expertise still essential? Enthusiasm without expertise is empty performance; expertise without enthusiasm is forgettable. The strongest presenters combine technical mastery with human energy. In Japan, where senior audiences often expect depth, precision, and evidence, a speaker must have a strong base in the subject matter. Enthusiasm cannot replace preparation. It can only amplify it. A sales trainer, engineer, financial adviser, HR leader, or university professor must know the topic well enough to answer questions, handle objections, and explain the logic behind the recommendation. As of 2025, audiences are also surrounded by AI-generated content, online lectures, and searchable reports, so the presenter must offer something more valuable than generic information: lived experience, judgment, and conviction. Do now: Earn the right to be enthusiastic by mastering the material first. How can presenters sound genuinely enthusiastic? The best way to sound enthusiastic is to speak about the part of the subject that genuinely lights your inner fire.Forced energy feels fake, but real interest is hard to hide. Inside every profession there are topics that matter deeply to the speaker. A sales leader may care about helping clients make better decisions. A trainer may care about changing behaviour. A founder may care about solving a problem that wasted years of effort. A Japanese country manager may care about bridging local customer needs with global headquarters strategy. When the speaker chooses the angle they truly care about, voice, gesture, pace, and facial expression naturally improve. This is not theatre. It is alignment...
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    8 分
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