Scam call centres are no longer the work of lone fraudsters. They are sophisticated, hierarchical operations embedded within transnational organized crime networks.

In Eurasia, tens of thousands of people are estimated to work in these centres, targeting victims across Europe and beyond, and siphoning money through cryptocurrency mixers, money mules, and shell companies.

In this episode of The Index, Brian Lee, Head of Program for the Observatory of Illicit Economies in Eurasia at GI-TOC, breaks down how these operations are structured, who works in them, and why Eurasia has become a key hub for financial crime.

🔗 Explore the Global Organized Crime Index for free: ocindex.net

South Africa has deployed its military to combat gang violence and illegal mining under President Cyril Ramaphosa's Operation Prosper, targeting hotspots in the Western Cape and Gauteng. But is armed force a genuine solution or just a short-term fix?

Mark Shaw, Executive Director of the Global Initiative Against Transnational Organized Crime (GITOC), joins the Index podcast to break down what Operation Prosper means for South Africa, how it compares to past military deployments and global examples like El Salvador and Guatemala, and what success or failure will actually look like.

To learn more about organized crime in South Africa, visit the Organized Crime Index: ocindex.net

Synthetic drugs are reshaping the global drug market.

Faster to produce, easier to move, and harder to regulate.

This video unpacks the 2025 Global Organized Crime Index findings and expert insights on how fentanyl, methamphetamine, “kush,” and other synthetics are proliferating worldwide. From overdoses in North America’s to West Africa’s state-of-emergency responses, we explore why traditional, geography-based drug policies no longer fit today’s reality; and what cross-sector, cross-border solutions could work.

Host:

Thin Lei Win - Investigative Journalist and Podcast Host

Guests:

Jason Eligh - Senior Expert on Drugs and Drug Markets Global Initiative Against Transnational Organized Crime

Cecilia Farfán-Méndez - Head of the North American Observatory, Global Initiative against Transnational Organized Crime

H.E. Matilda Aku Alomatu Osei-Agyeman - Permanent Representative of Ghana to the United Nations (Vienna)

Learn more: ocindex.net