Today on The Heart & Hustle Podcast, Evie and Lindsey are diving deep into one of the most overlooked yet make-or-break parts of your client experience: your initial inquiry response email. If you’ve ever hit “send” on your first reply and wondered if you sounded too stiff, too generic, or maybe too much like a dating profile (yep, they said it!), this episode is for you. The girls walk through real-life examples of inquiry emails from photographers and break down what works, what doesn’t, and the subtle tweaks that can transform your email from “meh” to “magnetic.” They chat about why your formatting can unintentionally feel corporate, how to personalize without oversharing, and the key sections every response should include to build trust and get that consultation call booked. You’ll also hear their golden advice on weaving in your personality without making your client roll their eyes, how to avoid “template-y” vibes, and why clarity and authenticity always win over fluff. Whether you’re a photographer, planner, or any creative service provider, this episode will give you the tools to audit your own emails so you can stand out, connect with your dream clients, and turn inquiries into bookings.

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Ever dreamt of breaking into the luxury wedding market but felt like it’s an exclusive club with no map? This week, Evie and Lindsey are joined by Manda Worthington, luxury wedding planner and designer, who’s pulling back the curtain on what it really takes to get booked at the top tier — and keep those dream clients coming back for more. Manda doesn’t just plan weddings, she crafts unforgettable, high-touch experiences that are equal parts polished and personal. In this episode, she shares what “luxury” actually means in the wedding world (hint: it’s not just about the budget), and how to position yourself so planners like her want to hire you. We ask Manda about the portfolio and client experience must-haves that make you stand out, why vendor relationships can make or break your bookings, how to communicate your value without feeling pushy or salesy, and so much more! Whether you’re a photographer, florist, caterer, or fellow planner, Manda’s behind-the-scenes insights will help you elevate your brand, price with confidence, and step into spaces you once thought were out of reach.

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- https://www.maeandcocreative.com/

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Watch on YouTube: https://youtube.com/@theheartuniversitychannel?si=33lzxpBA9UxKlgTE

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In this powerful and deeply personal episode of The Heart and Hustle Podcast, your favorite besties get raw and real about one of the most sensitive topics a friend can face: supporting someone through a miscarriage. Whether you’ve been there yourself or simply want to show up well for a friend who’s hurting, we’re giving you the no-BS guide to being the kind of friend who truly cares — from what to say (and definitely NOT say), to how to check in weeks or months later when the rest of the world has moved on. We’ll walk you through thoughtful ways to show up — like remembering their due date, marking Mother’s Day, or dropping dinner at their door without making them decide what they need — and we’ll also call out the phrases and faux pas that can hurt more than help (spoiler: “at least…” has no place here). Plus, we’re sharing how to navigate sharing your own pregnancy news with a friend who’s experienced loss with empathy, tact, and love. Above all, this conversation is a reminder that the most important thing you can do is simply show up — imperfectly, wholeheartedly, and with a heart that says, “I’m here, and I love you.”


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Watch on YouTube: https://youtube.com/@theheartuniversitychannel?si=33lzxpBA9UxKlgTE

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If you want to connect with us and other listeners in the Heart and Hustle community join our Facebook group here.

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