『The Hardest Day in Eight and a Half Years | Episode Twenty Three』のカバーアート

The Hardest Day in Eight and a Half Years | Episode Twenty Three

The Hardest Day in Eight and a Half Years | Episode Twenty Three

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The Hardest Day in Eight and a Half Years | Episode Twenty ThreeNo studio. No plan. Rob is recording from his car, minutes after letting three members of his telemarketing team go. In eight and a half years of running his business, he's never had to do this before. This is as raw as it gets.Note: the audio quality reflects exactly where and when this was recorded. That's the point.What We CoverWhat Just Happened Three good people — Rob's words — have just lost their jobs. He's clear it isn't their fault. He largely takes the responsibility himself, while also naming the factors that backed him into this corner.The Two Clients Who Didn't Pay Regular listeners will recognise both of these:The first signed a six-month agreement, allocated Paragon's resources were built around that contract — and then walked away three months in, with no legitimate cause. Because Paragon had already invoiced for the work, HMRC expected VAT on income that never arrived. Rob is taking them to court.The second signed a three-month agreement. Paragon delivered results, went above and beyond, communicated throughout. The complaints only surfaced when Rob started chasing payment. He's taking them to court too. He has the contract, the evidence, and every confidence he'll win both.The Economic Backdrop Non-paying clients don't operate in a vacuum. National insurance increases, rising wages, business rates, utility bills, insurance — the costs of running a business have climbed significantly. Rob spoke recently to a charity whose bottom line had increased by half a million pounds year on year from these rises alone. Add the natural summer slowdown in sales and marketing, and several pressures converged at once.How It Feels Rob is genuinely struggling with this. He's not trying to make it about himself — he's very aware that three people are going home today without jobs — but he's honest that this is the hardest thing he's had to do since starting the business. He doesn't know how larger companies cycle through redundancies repeatedly. To him, this isn't a number. It's people's mortgages, their families, their dignity.He ends with a direct apology to those who lost their jobs today — and a promise to himself that he'll do everything in his power to never be in this position again.Massive thank you to my partners - make sure you give them some love:Paragon Creative Studios - www.paragoncreativestudios.co.uk monday.com - https://try.monday.com/9fu602qtcgca Xero - https://referrals.xero.com/i5kqkglg3n3w-nx0cim Apollo.io - https://get.apollo.io/b3kjbubqrsvlPlease don’t forget to subscribe and/or follow so you never miss an episode! Massive thank you to my partners - make sure you give them some love:Paragon Creative Studios - www.paragoncreativestudios.co.ukmonday.com - https://try.monday.com/9fu602qtcgcaXero - https://referrals.xero.com/i5kqkglg3n3w-nx0cim Apollo.io - https://get.apollo.io/b3kjbubqrsvl Hosted on Acast. See acast.com/privacy for more information.
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