In this episode of The Halfway Point, we take a closer look at something every GP practice talks about but not everyone feels confident about. Significant Event Analysis, or SEA. Joined by Jermaine and Tom from MyPracticeManager, Ben explores what we really mean when we say we are “doing an SEA” and why the process is far more valuable than simply completing a form for governance purposes.

The conversation explores some of the common challenges practices face, from overly complex templates and defensive documentation to staff feeling nervous about speaking openly. We also discuss how the tone set by leadership can make a huge difference in creating an environment where teams feel safe to reflect honestly on what happened and how systems can be improved.

The episode also focuses on what good SEA looks like in practice. From structuring discussions effectively and documenting events clearly, to identifying system issues rather than individual fault, the conversation highlights practical ways practices can make the process meaningful. They also discuss how SEA can help identify patterns, strengthen governance and ultimately support safer, more resilient services for patients.

Whether you are new to Significant Event Analysis or looking to refresh how your practice approaches it, this episode offers a practical and reassuring look at how SEA can become a positive and constructive part of your practice culture.

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(If you use code LPM50 when purchasing MyPM, you will receive 50% off your first month!)

Full resources and the show notes for this episode can be found at https://locumpm.co.uk/the-halfway-point

🤗 This episode may contain affiliate links that are part of partner or referral programs. If you choose to explore or purchase something through these links, LPM may receive a small thank-you in return, at no extra cost to you. These contributions enable us to continue producing high-quality content and resources for the primary care community. As a result, please mention LPM and The Halfway Point podcast when purchasing.

(At LPM, we only recommend what we genuinely believe will bring value to your practice.)

🫶 Drop a comment, let us know your thoughts on this episode and don’t forget to like, subscribe and share with colleagues to help spread the word!

💬 If you have a topic you would like covered on The Halfway Point, let us know in the comments or email us at TheHalfwayPoint@LocumPM.co.uk.

The Halfway Point

https://www.LocumPM.co.uk/The-Halfway-Point

CQC inspection does not have to mean sleepless nights and last-minute folder reshuffles.

In this episode of The Halfway Point, Ben is joined by Kiran Johnson from DKJ to talk about preparing for CQC the calm way. Together, they explore why inspections still trigger anxiety across NHS Primary Care, what inspectors are actually looking for, and how to build simple, year-round systems that reduce stress and increase confidence.

This is a practical, honest conversation about governance, leadership tone and avoiding the last-minute scramble when the notification email lands. If you want inspection readiness to feel structured rather than stressful, this episode is for you.

(apologies for the abrupt end to this session, we had some technical difficulties when recording it, but we will get DKJ back for a part two soon!)

🫶 Drop a comment, let us know your thoughts on this episode and don’t forget to like, subscribe and share with colleagues to help spread the word!

💬 If you have a topic you would like covered on The Halfway Point, let us know in the comments or email us at TheHalfwayPoint@LocumPM.co.uk.

Full resources and the show notes for this episode can be found at https://locumpm.co.uk/the-halfway-point

The Halfway Point

https://www.LocumPM.co.uk/The-Halfway-Point

(all links are accurate at the time of this episode’s release)

#PracticeManagement #LPM #TheHalfwayPoint

In this episode of The Halfway Point, we are talking about something every Practice Manager is thinking about right now. Money!

Joined again by Tracy Dell, co-founder of Locum Practice Manager (LPM) and an experienced NHS Primary Care leader, we explore practical ways to generate more income and reduce unnecessary spending without compromising quality or burning out your team.

We talk about both big and small changes that quietly save £££, the importance of claiming what you are already entitled to, and why structure often matters more than headcount.

If your practice budget feels tight, this is a grounded, honest conversation about what is actually working in practices today. From this episode, you will have practical ideas you can start acting on straight away.

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🎟️ For more information on LPM’s New to PM Conferences, please go to https://locumpm.co.uk/services/training-development/new-pm-conferences.

ℹ️ Resources referenced in this episode:

NHS England’s Workforce, Training & Education

NHS England Leadership Academy

Find your LMC

National Institute for Health & Care Research (NIHR)

(full resources for this episode can be found at The Halfway Point podcast page)

🔗 Connect with Us

Website

LinkedIn

Facebook

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Apple Podcasts

Spotify

🫶 Drop a comment, let us know which event you’re heading to and don’t forget to like, subscribe and share with colleagues to help spread the word!

💬 If you have a topic you would like covered on The Halfway Point, let us know in the comments or email us at TheHalfwayPoint@LocumPM.co.uk.

The Halfway Point

https://www.LocumPM.co.uk/The-Halfway-Point

Feeling overwhelmed in your practice management role? This episode highlights the simple yet powerful self-care checks that practice managers often overlook, yet are crucial to sustainable success. Discover how to identify burnout risks before they hit crisis level, and learn practical steps to boost your well-being, productivity, and sense of control.

In this episode, Ben and Tracy unpack the overlooked 'health check' every Primary Care Manager needs. From carving out quiet moments for reflection to creating tailored wellness routines, this episode offers actionable tips grounded in real-world experience. You'll hear why regular self-assessments can transform your approach to work and help you lead with clarity and resilience, even in high-pressure environments.

The stakes are high: neglecting your self-care can lead to burnout, mistakes, and a loss of joy in your vital role. However, by implementing these quick wins and fostering a culture of openness, you unlock more energy, focus, and long-term satisfaction.

Whether you're new to practice management or a seasoned pro, you'll leave equipped with practical tools to check your mental pulse and re-energise your approach, because a healthier practice starts with a healthier you.

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🎟️ LPM’s New to PM Conferences

ℹ️ Resources referenced in this episode:

• General Practice Managers UK private Facebook group
• GPMPlus
• NHS England Health & Wellbeing Programmes
• KitKat Post-It Advert
• LPM PM Health Check Questions
• Practice Index Hub
• Agilio (Clarity) TeamNet

🔗 Connect with Us

• Website
• LinkedIn
• Facebook
• YouTube
• Apple Podcasts
• Spotify

💬 Drop a comment, let us know which event you’re heading to and don’t forget to like, subscribe and share with colleagues to help spread the word!

#PracticeManagement #LPM #TheHalfwayPoint

Are practice managers burning out because they're taking on too much responsibility alone? Discover how collective leadership and smart outsourcing can transform your workload and your well-being.

In this eye-opening episode, Tracy Dell, co-founder of Locum Practice Manager, shares insights from her work across NHS practices nationwide. She reveals the key patterns she’s observed, practice management challenges that cut across geography, size, and patient population and unlocks practical solutions to reduce burnout, boost team confidence, and streamline operations.