Rebecca Donaldson, Chief People Officer at Ramsey Healthcare, brings her unique blend of legal expertise and HR leadership to a fascinating discussion about the transformation of the HR profession. With experience spanning major organizations like Qantas and ABC, Rebecca offers invaluable insights from her journey through highly regulated industries to her current role overseeing 36,000 employees across Australia's largest private healthcare provider.

The conversation explores how HR has evolved from being mere "policy police" to strategic business partners influencing organizational culture and even public policy. Rebecca articulates why today's HR leaders need strong commercial acumen: "CPOs at the top table now don't just pipe up about people issues or talent or performance, but we're expected to understand the business in its entirety." She shares practical examples of how HR professionals can demonstrate ROI and use data effectively while leveraging their natural storytelling abilities to create meaningful narratives.

Rebecca's perspective on artificial intelligence reveals both excitement and pragmatism about its applications in healthcare. From ambient listening technology that improves clinical documentation to AI-powered tools that streamline HR processes, she envisions technology freeing HR professionals from administrative burdens while enhancing both patient and employee experiences. Yet she acknowledges the inherent risks, emphasizing the importance of establishing appropriate guardrails without stifling innovation.

Whether you're an HR professional looking to elevate your strategic impact, a healthcare leader navigating workforce challenges, or simply interested in how technology is reshaping organizations, this episode offers valuable takeaways about the changing landscape of HR. Connect with Rebecca on LinkedIn to continue the conversation about strategic HR leadership in complex, regulated environments.

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Enjoying this episode of The HR Community Podcast? Stay tuned for quick insights and updates during this episode, including upcoming HR events, workshops, and resources for 2025, proudly brought to you by Civitas Talent. Your journey to building better teams and thriving in HR starts here. Visit www.civitastalent.com or connect with us on LinkedIn for more. Let’s get back to the conversation!

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Barbara Harvey takes us on a fascinating journey through the evolving landscape of workplace learning, drawing from her unique career path that began teaching drama to at-risk youth in South Africa. Now as Head of Learning at Growth Faculty, she brings a refreshing perspective to how organizations can foster meaningful learning experiences in today's rapidly changing environment.

The conversation explores a critical shift happening across industries – 50% of organizations are abandoning traditional classroom-style workshops in favor of more agile, multi-modal approaches. Barbara makes a compelling distinction between changing delivery methods and the timeless principles of how humans learn, reminding us that while technology transforms how we access information, certain elements like storytelling remain essential to effective learning.

What stands out is Barbara's passionate advocacy for social learning. She brilliantly compares self-directed online courses to "the home exercise bike of learning" – purchased with good intentions but often abandoned in favor of more pressing priorities. By contrast, synchronous, time-bound social learning creates accountability and community that drives engagement and retention. This insight alone could transform how organizations approach their learning strategy.

The discussion tackles one of L&D's greatest challenges – measurement. Barbara acknowledges the industry must improve its ability to demonstrate ROI while offering practical suggestions for tracking learning impact through broader business metrics. Her balanced perspective on AI's role in learning is equally valuable – embracing its potential for personalization while cautioning against "microwaving our learning" by making everything too quick and easy.

Ready to transform your organization's learning culture? Start small with quarterly team sessions that make learning joyful, creative and collaborative. And don't miss CultureCon 2025, Australia's premier workplace culture conference featuring thought leaders like Heidi Gardner exploring the intersection of organizational health and performance. Connect with Barbara on LinkedIn to continue the conversation about creating learning experiences that truly change lives.

Get in touch with Civitas Talent!

Enjoying this episode of The HR Community Podcast? Stay tuned for quick insights and updates during this episode, including upcoming HR events, workshops, and resources for 2025, proudly brought to you by Civitas Talent. Your journey to building better teams and thriving in HR starts here. Visit www.civitastalent.com or connect with us on LinkedIn for more. Let’s get back to the conversation!

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The future of HR is unfolding before our eyes, and it's being shaped by data, skills, and artificial intelligence. In this enlightening conversation, Melissa Bowden, Senior Director for People and Purpose at Workday APAC and Japan, takes us deep into the transformation happening at the intersection of human resources and technology.

Melissa shares Workday's pioneering journey toward becoming a skills-based organization, revealing how they've leveraged machine learning since 2018 to create tangible benefits for both employees and the business. The results speak for themselves: 42% higher internal mobility rates for employees participating in skills development "gigs" and an 11% increase in career growth sentiment across the organization.

What makes this conversation particularly valuable is the practical application of cutting-edge tools. Workday's employee listening platform delivers weekly pulse checks that provide granular, real-time insights—enabling HR leaders to make immediate adjustments rather than waiting for annual survey results. Meanwhile, their AI-powered recruitment tools are transforming how talent acquisition teams operate, with interview scheduling time reduced from three days to just seven hours.

But perhaps most fascinating is Melissa's perspective on the emerging reality of managing both human and digital workforces simultaneously. As AI agents take on increasingly complex role-based functions, HR leaders must develop new frameworks for oversight, governance, and integration. Despite these technological advances, Melissa emphasizes that AI's purpose isn't to replace humans but to "amplify the human experience" by freeing people to focus on higher-value work.

Whether you're a CHRO planning your organization's AI strategy, an HR professional wondering how your role might evolve, or a business leader seeking to understand the future of work, this episode provides a compelling glimpse into what's possible when human insight meets technological innovation. The revolution is here—are you ready to embrace it?

Get in touch with Civitas Talent!

Enjoying this episode of The HR Community Podcast? Stay tuned for quick insights and updates during this episode, including upcoming HR events, workshops, and resources for 2025, proudly brought to you by Civitas Talent. Your journey to building better teams and thriving in HR starts here. Visit www.civitastalent.com or connect with us on LinkedIn for more. Let’s get back to the conversation!