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The HCL Review Podcast

The HCL Review Podcast

著者: HCI Podcast Network
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Want to listen to your favorite HCL Review article on the go?! We’ve got you covered! Catch all of your favorites right here in your podcast feed!Copyright 2024 All rights reserved. 経済学
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  • To Unlock the Full Value of AI, Invest in Your People: Building Capability Systems That Translate Adoption into Business Impact, by Jonathan H. Westover PhD
    2025/12/20

    Abstract: Organizations face a persistent value gap in artificial intelligence adoption: while most have deployed AI tools, fewer than 5% generate value at scale. This article examines why traditional training approaches fail to bridge the adoption-to-impact divide and proposes an integrated capability-building framework grounded in organizational behavior research and practitioner evidence. Drawing on recent consulting experience and academic literature on technology adoption, learning transfer, and behavior change, we outline a three-stage progression—foundational knowledge, applied practice, and embedded habits—that moves beyond conventional training programs. The article presents role-specific capability development strategies, leadership modeling imperatives, trust-building mechanisms, and measurement approaches that connect learning interventions to tangible business outcomes. Case evidence from financial services, consumer goods, biopharmaceuticals, and technology sectors illustrates how targeted capability investment in high-value workflows unlocks AI's transformative potential when supported by redesigned work systems, visible executive commitment, and metrics focused on business impact rather than mere adoption rates.

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    37 分
  • The Leadership Aspiration Crisis: Why High-Performers Are Declining Advancement and What Organizations Must Do, by Jonathan H. Westover PhD
    2025/12/19

    Abstract: A troubling pattern is emerging across organizations: high-performing employees increasingly decline leadership opportunities not from lack of capability, but from calculated assessment of unsustainable role demands. This phenomenon represents a structural failure in how organizations design, support, and incentivize leadership positions. Drawing on organizational behavior research, leadership studies, and workforce analytics, this article examines five core drivers of leadership avoidance—chronic burnout normalization, political navigation requirements, autonomy-responsibility misalignment, inadequate compensation structures, and the compliance-courage paradox. Evidence suggests that without fundamental redesign of leadership value propositions, organizations face depleted succession pipelines and diminished competitive capacity. The article presents research-backed interventions across sustainable role design, outcome-based reward systems, decision rights restoration, equitable incentive models, and stewardship-centered leadership cultures. Organizations that reframe leadership from status hierarchy to meaningful impact creation can re-engage talent and build resilient leadership ecosystems for long-term effectiveness.

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    38 分
  • The Hidden Costs of Open-Plan Offices: What Research Reveals About Employee Well-Being and Performance, by Jonathan H. Westover PhD
    2025/12/18

    Abstract: Organizations worldwide continue to adopt open-plan office designs, primarily motivated by cost savings, purported collaboration benefits, and space efficiency. This evidence-based review synthesizes findings from a comprehensive 2021 systematic review comparing open-plan and cellular office environments across health, satisfaction, productivity, and social dimensions. Analysis of 31 peer-reviewed studies reveals that open-plan designs consistently correlate with negative outcomes across multiple domains: elevated stress, reduced job satisfaction, compromised concentration, and deteriorating interpersonal relationships. Contrary to widespread assumptions, evidence for enhanced collaboration remains inconclusive. While open-plan configurations may reduce physical infrastructure costs, organizations face substantial intangible expenses through decreased productivity, increased sick leave, and diminished employee well-being. This review presents evidence-based organizational responses including acoustic management, flexible zoning strategies, and individual control mechanisms. Long-term capability building emphasizes psychological contract recalibration, distributed choice architecture, and continuous environmental optimization. Organizations contemplating office redesign must weigh documented human capital costs against facility savings, recognizing that staff expenses represent approximately 82% of organizational operating costs versus 5% for physical workspace.

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    14 分
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