The Gstaad Guy sits down with Richard Leuenberger, Managing Director of Badrutt’s Palace Hotel, to explore what it takes to steward one of the world’s most storied hotels in a constantly evolving world. Often described as a living museum, Badrutt’s Palace embodies history, nostalgia, and a distinct “time machine” feeling, yet remains deeply relevant to modern, multi-generational travellers. Richard reflects on legacy, Swiss values, and why familiarity, reliability, and consistency are the foundations of true luxury.

The conversation moves through the spirit of St. Moritz, the thrill of the Cresta Run, and the subtle details that define exceptional hospitality, from breakfast rituals and guest arrivals to staff-to-guest ratios, leadership styles, and creating a family feeling within a grand institution. Richard shares how trust is built through care, precision, and respect; why making guests’ ideas and dreams come true matters more than scale; and how to elevate and modernise without erasing soul. A masterclass in hospitality, this episode explores what makes a great general manager, a great lobby, and ultimately, a great guest, revealing why respect transcends manners and legacy is earned daily.

Filmed at The Badrutt’s Palace Hotel in St. Moritz.

Chapters:

(00:00) Intro ✨🎙️

(01:13) “Time Machine Feeling” ⏳✨

(03:38) The Cresta Run 🛷❄️

(04:01) St. Moritz 🏔️✨

(06:26) Multi-generational Travel 👨‍👩‍👧‍👦✈️

(07:18) Hotel Values 🏨💎

(11:43) Care & Precision 🧤🎯

(13:24) Trust & Access 🔑🤝🏻

(17:51) Breakfast Says It All 🥐☕

(19:19) Joining Badrutt’s Palace 🏰🤍

(24:16) Staff-To-Guest Ratio 👥⚖️

(25:47) Guest Arrival 🚪✨

(26:40) Types Of Leadership 🧭👥

(29:45) Family Feeling 🤍🏡

(34:25) Guest Loyalty 🔁💎

(34:52) Elevating & Modernising ⬆️🆕

(39:11) What Makes A Great General Manager 👔⭐

(42:43) Obsessed With Scale 📐🔥

(45:22) Health & Wellness 🌿🧘‍♂️

(47:12) Being A Great Guest 🎩🙂

(48:02) Respect Transcends Manners 🌍🤍

(52:04) Hidden Gem 💎👀

(53:49) What Makes A Great Lobby 🛋️✨

(1:00:31) Mountain Living 🏔️🏡

(1:03:18) Nostalgia 📼🤍

(1:05:12) À La Poubelle vs. Fantastique 🗑️✨

(1:08:36) Being Swiss 🇨🇭💎

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The Gstaad Guy sits down with Haley Baylee, one of the fastest content producers on the internet, to unpack the discipline, strategy, and resilience behind becoming a top creator in today’s attention economy. From her early modelling years and entry into Sports Illustrated to navigating judgment, pressure, and an eating disorder, Haley opens up about the realities behind the highlight reel and the work required to rebuild confidence, self-worth, and ambition. She reflects on seizing opportunities, creating structure, and learning to be purposeful rather than performative in a culture obsessed with speed.

The conversation dives into internet culture, online skits, content routines, and what advertisers are actually looking for. Haley touches brand alignment, audience connection, and channeling emotion into work that resonates. They also explore dating, gender roles, financial literacy, and what it means to be self-made, alongside Haley’s belief in knowledge as power and her motivation to empower other women by being radically open. A candid look at creating your own path, being yourself online, and turning visibility into lasting impact.

Filmed at Casa Cipriani New York’s Premier River View Suite.

Chapters:

(00:00) Intro ✨

(02:21) Online Skits 🎭📱

(03:24) Backstory 📖✨

(03:45) Modelling 📸✨

(07:24) Something New 🆕💡

(09:48) Seizing An Opportunity 🚀✋🏻

(14:11) Content Routine 📆🎥

(16:05) Partnering With Brands 🤝🏻🏷️

(18:30) Single In NYC 🗽💔

(20:52) What To Look For In A Man 👀👨

(22:44) Dating Apps 📱❤️

(23:57) Sliding Into DMs 💬➡️

(27:50) Beyond Content 🔍✨

(30:17) Audience 👥🎯

(32:43) Video Journaling 🎥📓

(34:14) Channeling Emotion ❤️🎬

(37:53) Being Yourself 🙌🏻✨

(40:45) Alignment 🎯🤝🏻

(45:27) Creating A Path 🧭🚶‍♀️

(51:09) Knowledge Is Power 🧠⚡

(52:07) Financial Literacy 💰📘

(53:32) Being Self-Made 💪🏻🌱

(56:27) Men Of This Generation 👨‍👦🔄

(59:53) Gender Roles ⚖️🚻

(1:02:48) À La Poubelle vs. Fantastique 🗑️✨

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Gstaad Guy sits down with Bänz Simmen, a true native of Andermatt, to explore a life shaped by curiosity, movement, and a deep desire to stay in control of one’s own path. From growing up in Andermatt to cycling across continents, through war-torn territories, remote landscapes, and unfamiliar cultures, Bänz reflects on how travel becomes a teacher, and why knowledge, not comfort, is the real luxury.

The conversation traces epic journeys by bike to Australia and New Zealand, hiking through the Himalayas, and formative adventures across India. Along the way, Bänz shares lessons on Swiss grit, structure, military service, and the contrast between life in Switzerland and the wider world. They discuss history, culture, powerful storytelling, and how acquiring experiences, not things, shapes character and perspective. Rooted in a profound respect for nature, the episode also dives into environmental responsibility, exposure to the outdoors, and how stories can influence how we treat the planet. From bunkers and caves to Yellowstone National Park, this is a reflection on adventure not as escape, but as a deliberate way of living, guided by curiosity, discipline, and a lifelong relationship with the natural world.

Filmed in Andermatt, Switzerland.

Explore Andermatt:

Official Andermatt Swiss Alps Website: https://www.andermatt-swissalps.ch/en/

Local Insights & Guiding: Bänz Simmen: +41 79 202 21 02

Chapters:

(00:00) Intro ✨

(00:45) Adventures in Andermatt 🏔️✨

(01:28) Travel ✈️🌍

(01:53) Curiosity 🔍🧠

(03:50) History & Culture 🏛️📜

(05:32) Cycling The World 🚴‍♂️🌎

(10:10) Andermatt vs. The World 🏔️⚖️

(11:52) Switzerland & Its Uniqueness 🇨🇭✨

(15:13) How Switzerland Has Changed ⏳🔄

(17:25) Swiss Grit 💪🏻🇨🇭

(21:47) Acquiring Experiences 🎒✨

(27:29) Treat The Environment Right 🌱🌍

(32:14) Exposure To Nature 🌲☀️

(38:30) Creating Structure 🧱📐

(40:24) Bunkers & Caves 🕳️🪨

(45:43) Military Service 🎖️🪖

(48:28) Powerful Storytelling 📖🔥

(52:07) Stories Impacting Nature 🌍📚

(58:24) Tales 🗣️📜

(1:01:57) Yellowstone National Park 🌋🐺

(1:04:57) À La Poubelle vs. Fantastique” 🗑️✨

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.