(The First Episode in Our 3-Part AI Series)
Many small business owners think they're still deciding whether to adopt AI.
The reality?
Your team may already be using it.
In this episode, we explore why the real question isn't "Should I use AI?" but rather:
"Am I using AI on the right problems, with the right safeguards?"
✔️ A Few AI Tools to Look Into (organized by what they're for):
Start with the free version of one tool, point it at one task that matters, and see if it earns a place in your week.
General-Purpose Assistants -these are the everyday workhorses for:
- Writing
- Summarizing
- Drafting emails
- Brainstorming
- Research
- Answering questions
They're also the tools your team is most likely already using.
- ChatGPT - The broadest all-around option for general business tasks and often the easiest place to start.
- Claude - Particularly strong at analysis, reasoning, and working through longer documents.
- Google Gemini - A strong choice if your business already lives in Gmail, Google Docs, and Google Drive.
- Microsoft Copilot - A natural fit for businesses operating heavily inside Microsoft 365 (Word, Excel, Outlook, Teams).
Note: Most paid plans currently converge around approximately $20/month if you eventually outgrow the free versions.
Research With Sources - sometimes you need answers you can verify.
Perplexity - An AI-powered search and research tool that provides citations so you can see where information comes from and verify sources yourself.
A Few Important Notes
- Start Free - You do not need to spend money to discover whether AI can help your business. Most businesses can learn a lot using free versions first.
- Focus on One Task - Don't try to transform your entire operation. Choose one meaningful problem from this episode and test AI there first.
- Avoid Sensitive Information - For now, avoid entering:
- Customer lists
- Financial information
- Proprietary recipes
- Confidential contracts
- Employee data
We'll discuss AI safety, privacy, and data protection in Episode 19.
- Specific AI Tools Are Coming - Forecasting, inventory planning, content production, customer service, and other specialized applications will be covered in Episode 18.
(Tool lineup and pricing current as of mid-2026.)
✔️ Next Episode
Episode 18: Where does AI Help a Small Businesses?
📩 Got a Question?
Have a resilience, supplier, operations, or sustainability question you want covered on the podcast? Send it in - your question could become a future episode and help other small business owners facing the same challenge.
🔗 Resources & Contact
🌐 www.3pimpactconsulting.com
📩 anca@3pimpactconsulting.com
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