✈️ Welcome to Episode 2 of Series 2 of The Flying High Club, in partnership with the World Aviation Festival!This week, we are joined by Nejib Ben Khedher, Senior Vice President of Emirates Skywards, who takes us deep behind the scenes into the world of airline loyalty — what it really means, why it’s so misunderstood, and how it shapes the future of the travel experience.🔥 In This Episode, We Explore:What loyalty truly means in the airline industry — beyond points, perks, and promotionsHow Emirates builds a unique and personalised travel experience for millions of Skywards membersThe strategic challenges of designing a loyalty programme at one of the world’s biggest airlinesThe art and science behind customer loyalty, emotional engagement, and long-term valueWhy loyalty is ultimately about one thing: putting the customer at the heart of everythingNejib offers rare insight into how Emirates uses data, personalisation, and innovation to elevate the passenger experience — and why loyalty programmes are becoming one of the most important competitive advantages in global aviation.If you’re passionate about customer experience, aviation strategy, or the future of loyalty programmes, this episode is a must-watch.🎉 Special Thanks to Our Partners:A huge thank you to the World Aviation Festival for partnering with us to bring these exclusive conversations with aviation’s most influential leaders.💳 Series Sponsor – SwiiprProudly sponsored by Swiipr, the global leader in airline disruption payments and compensation technology.👉 Explore their solutions: https://www.swiipr.com📲 Stay Connected with The Flying High Club:Instagram: https://www.instagram.com/theflyinghighclubofficial/YouTube: https://www.youtube.com/@TheFlyingHighClubSpotify: https://open.spotify.com/show/4cdbL0Sl4aMqkJ8XMLs4x9👍 If you enjoyed this episode, please LIKE, COMMENT, and SUBSCRIBE to support the show and never miss a future episode!

✈️ Welcome to Episode 1 of Series 2 of The Flying High Club, featuring IATA Director General Willie Walsh — one of the most influential leaders in global aviation.In this exclusive conversation, Willie shares his unfiltered thoughts on the biggest trends shaping aviation today, the future of global air travel, and the intense debate around the proposed third runway at Heathrow Airport. From industry headwinds to long-term growth opportunities, this episode delivers unmatched insights from the very top of the aviation ecosystem.🔥 In This Episode, Willie Walsh Discusses:The most important current trends in aviation and what airlines must prepare forWhy the third runway at Heathrow remains one of the most complex and controversial projects in UK aviationHow global demand, infrastructure, and regulation will shape the future of air travelKey challenges airlines will face over the next decadeWhat IATA is prioritising as the industry continues its evolutionIf you want to understand where aviation is heading — from someone who has led both British Airways and IAG — this is an episode you cannot miss.🌍 About Willie WalshAs former CEO of British Airways and IAG and now Director General of IATA, Willie is one of the most respected voices in global aviation. His perspective on industry growth, sustainability, regulation, and airline strategy offers listeners unparalleled value.🎉 Special Thanks to Our Partners:A huge thank you to the World Aviation Festival for partnering with us to bring this incredible series of conversations with the leaders shaping global aviation.💳 Series Sponsor – SwiiprWe are proud to be sponsored by Swiipr, the global leader in airline disruption payments and compensation technology.👉 Check them out here: https://www.swiipr.com📲 Stay Connected with The Flying High Club:Instagram: https://www.instagram.com/theflyinghighclubofficial/YouTube: https://www.youtube.com/@TheFlyingHighClubSpotify: https://open.spotify.com/show/4cdbL0Sl4aMqkJ8XMLs4x9💬 Enjoyed this episode?Don’t forget to LIKE, COMMENT, and SUBSCRIBE for more exclusive interviews with aviation CEOs, innovators, and global leaders.

“Sam Chui: Revolutionizing Airline Feedback & Why Aviation Is Magical ✈️✨ | Exclusive Platform Launch” 🎙️ In this special episode of The Flying High Club, we sit down with Sam Chui, the world’s biggest airline influencer and travel blogger, for an inspiring conversation about the magic of aviation, the importance of listening to customers, and his exciting new venture. 🔥 Key Themes: • The Magic of Travel & Aviation: Sam shares his passion for aviation and why the experience of flying continues to captivate millions around the world. • Airlines Must Listen: Learn why it’s crucial for airlines to embrace customer feedback, turning data and insights into actionable strategies to improve passenger experience. • Revolutionizing NPS & Feedback: Sam exclusively announces the launch of his new platform, designed to modernize outdated customer feedback systems. Discover how this platform will bring real-time, actionable insights to revolutionize the way airlines measure and improve customer satisfaction. 🌟 Sam Chui is not only an aviation icon but now a trailblazer working to close the gap between airlines and their customers. This episode is a must-watch for aviation enthusiasts, airline leaders, and anyone passionate about improving the travel experience. 🚀 Don’t Miss Out! Hit LIKE, SUBSCRIBE, and SHARE to join us in celebrating Sam’s vision for a more connected and customer-centric airline industry. 📲 Stay Connected with The Flying High Club: • Instagram: @theflyinghighclubofficial • YouTube: The Flying High Club • Spotify: Listen on Spotify 🎉 Special Thanks to the World Aviation Festival for partnering with us to bring you this exclusive series of conversations with aviation’s most influential voices and innovators. #SamChui #AviationInfluencer #CustomerFeedback #NPSRevolution #TravelIsMagical #AviationInnovation #PassengerExperience #TheFlyingHighClub #WorldAviationFestival #AirlineInsights #AviationPodcast #ModernAirlineTech #TravelIndustry