In this episode of The Digital Access Show, we sit down with Jodi Kneepkens, founder of Going Daily Assisted Transport, to explore how one idea turned into a powerful, accessibility-focused service.

Jodi shares her journey from support work to launching an accessible transport business designed to give people greater independence and choice. But it didn’t stop at transport. Jodi made a conscious decision to ensure her entire digital experience, from website to booking system, is fully accessible.

In this episode of The Digital Access Show, Narelle speaks with speech pathologist Janelle Sampson about augmentative and alternative communication and the many ways people express themselves beyond speech. They explore tools such as symbols, devices, and eye gaze technology, and discuss why communication is about connection, not just words. Janelle shares practical insights on reducing assumptions, respecting each person’s voice, and creating more inclusive digital and real world environments so everyone can communicate in a way that works for them.

What if communication didn’t rely on speech alone?

In this episode of The Digital Access Show, Narelle sits down with speech therapist Libby Brownlie to explore keyword sign—a powerful yet often overlooked communication strategy that supports people who have difficulty speaking or understanding speech.

Libby explains how keyword sign works, who it helps, and why it remains an essential tool in the world of disability and augmentative communication. From children with developmental delays to adults with brain injuries, keyword sign offers a practical, human-centred way to connect.

You’ll also learn:

• What keyword sign is (and how it differs from Auslan)
• Why communication is more complex than we realise
• How gesture and body language play a vital role in understanding
• The pros and cons of high-tech communication tools vs signing
• How you can start learning and using keyword sign

This episode is an eye-opening conversation about accessibility, inclusion, and the many ways we can make communication more human.

Listen, learn, and rethink what communication really means.

Are disability expos and networking events really accessible? In this episode of The Digital Access Show, Narelle speaks with Sue Wickham and Rosie Putland about the simple, practical steps event organisers can take to remove barriers. From better venue information and accessible marketing to guide dog facilities and presenter training, this conversation explores how to build trust and create inclusive events that work for everyone.

Simone Eyles from Disinfluencer candidly shares what it's like to build a marketing business around disability inclusion and to help bring inclusivity to disability for other brands and businesses.

This week's guest is Melanie Robertson from Deafblind Information Australia. We focused on topics around digital accessibility via website audits, the quality of online platforms the deafblind community is used to, and much more.

This week's guest is Matthew Horspool. He works in assistive technology, training others to use digitally accessible technologies. Matthew candidly shares what it's like to live in the UK as not only someone who works with digital accessibility, but also as someone with a disability that depends on that very technology he trains others to use.

This week's guest is Nick Hosking from KN Website Design and the Do Better Campaign. Nick helps illuminate what digital accessibility truly asks from web developers and designers, and whether DIY website builders can create accessible environments.