As DMCs, we are middlemen and local destination experts. However, it feels as if our business model is under attack from above and from below. MICE agents and Event companies seem to want to deal with hotels directly, while hotels want to cut us out and work directly with the end client, whether the MICE or event agency or the corporate client.

The trend is that we, as DMCs, are being cut away from the booking and handling, which means upwards of 50% of our turnover - and profit - disappears.

Yet, we still need to do almost the same amount of work, but now for half.

I've expected this change to come over the last 10 years, and now it seems it is here. The DMC business model seems to be disrupted, or rather, eroded away.

I decided to create this podcast for us DMCs to have a place to congregate, meet, talk shop, and discuss problems unique to our business model.

Get in touch if you'd like to hop on a call, be on the podcast, talk shop, or just discuss the challenges we are facing.

You can reach me at thomas@dmcbaltic.com