In this insightful episode, Dr. Dave Chatterjee speaks with Greg Clark—longtime enterprise content management and cybersecurity leader—about a foundational but overlooked ingredient of AI success: information readiness. While organizations rush to implement artificial intelligence, many neglect the quality, governance, security, and contextual integrity of the data fueling these systems. As Clark notes, without clean, curated, and governed information, even the most advanced AI models will misfire—sometimes with damaging or legally significant consequences.

Together, they explore why “garbage in, garbage out” is more relevant than ever in the AI era, especially as enterprises confront fragmented data, weak metadata, inconsistent governance, and high regulatory scrutiny. Dr. Chatterjee weaves in his Commitment–Preparedness–Discipline (CPD) governance framework, demonstrating why information readiness must be treated as a strategic capability, not a technical afterthought. The conversation illuminates how trust, data integrity, and responsible model oversight are emerging as competitive differentiators in the age of GenAI and agentic AI.

Time Stamps

00:49 — Dave introduces Greg Clark

02:43 — Clark’s 20+ year journey

07:14 — Defining information readiness

08:32 — Importance of understanding data

09:58 — Data chaos and pitfalls

12:00 — Trust erosion

13:29 — Air Canada chatbot case

16:22 — Auditability and explainability

18:51 — CPD applied to AI governance

20:43 — Operational maturity

22:53 — JPMorgan’s Responsible AI Council

25:43 — Security as strategic capability

27:35 — Zero trust and data protection

30:32 — Mayo Clinic example

31:25 — Metrics for buy-in

32:50 — Destroy-your-business scenarios

34:21 — Trust-first culture

36:09 — Human-in-the-loop

37:20 — GDPR case

38:23 — Final reflections

To access and download the entire podcast summary with discussion highlights - https://www.dchatte.com/episode-97-ais-missing-puzzle-piece-why-information-readiness-determines-ai-success/

Connect with Host Dr. Dave Chatterjee

LinkedIn: https://www.linkedin.com/in/dchatte/

Website: https://dchatte.com/

Books Published

The DeepFake Conspiracy

Cybersecurity Readiness: A Holistic and High-Performance Approach

Articles Published

Ramasastry, C. and Chatterjee, D. (2025). Trusona: Recruiting For The Hacker Mindset, Ivey Publishing, Oct 3, 2025.

Chatterjee, D. and Leslie, A. (2024). “Ignorance is not bliss: A human-centered whole-of-enterprise approach to cybersecurity preparedness,” Business Horizons, Accepted on Oct 29, 2024.

Isik, O., Chatterjee, D., and...

In this riveting episode, Dave Chatterjee, Ph.D., sits down with Eric O’Neill, a legendary FBI undercover operative whose real-life spy hunt inspired the Hollywood thriller Breach. O’Neill recounts how he helped capture Robert Hanssen, one of the most damaging spies in U.S. history, and how the counterintelligence mindset he cultivated at the FBI now forms the foundation of his cybersecurity strategy work.

Together, they explore how spycraft translates to the digital age—from insider threats and virtual trusted insiders to AI-driven deception, deepfakes, and nation-state infiltration. Through real-world stories, hard-won lessons, and O’Neill’s PAID (Prepare–Assess–Investigate–Decide) methodology, listeners learn why thinking like a spy is essential for defending organizations, families, and individuals in a hyperconnected world. Dr. Chatterjee connects these insights to his Commitment–Preparedness–Discipline (CPD) framework, emphasizing the strategic value of leadership, culture, and proactive readiness.

Time Stamps

· 00:49 — Dave introduces Eric O’Neill’s background and spycraft legacy.

· 03:00 — How O’Neill became a top-secret FBI ghost operative.

· 06:03 — What the movie Breach gets right—and wrong.

· 11:22 — Inside the high-pressure undercover case against Hanssen.

· 13:45 — The real “Kate,” mentorship, and managing undercover stress.

· 17:11 — Hanssen’s true motivations: ego, greed, resentment.

· 18:00 — Transition from FBI spyhunter to cybersecurity strategist.

· 19:56 — How cybercriminals now target people—not systems.

· 21:25 — Deepfakes, AI deception, and personal harm.

· 24:26 — Nation-state tactics and why detection is still possible.

· 27:53 — Spy vs. cybercriminal: same infiltration, different outcomes.

· 31:23 — A national readiness gap: threats to critical infrastructure.

· 33:40 — The PAID framework for organizational defense.

· 36:17 — Cyber insurance as a forcing mechanism for readiness.

· 38:20 — Leadership challenges and CISO empowerment.

· 40:34 — Human behavior—the most important attack surface.

· 44:03 — MFA fatigue, passwordless solutions, and practical tech fixes.

· 47:10 — Tips for families dealing with deepfake scams.

· 51:23 — Why verification matters more than ever.

· 53:17 — Closing reflections on protecting society in a synthetic world.

To access and download the entire podcast summary with discussion highlights - https://www.dchatte.com/episode-96-thinking-like-a-spy-counterintelligence-lessons-for-cybersecurity-readiness/

Connect with Host Dr. Dave Chatterjee

LinkedIn: https://www.linkedin.com/in/dchatte/

Website: https://dchatte.com/

Books Published

In this episode, Dave Chatterjee, Ph.D. sits down with Sandy Kronenberg, Founder and CEO of Netarx, an AI-driven platform designed to detect and prevent synthetic impersonation across video, voice, and email. With deepfake fraud incidents skyrocketing by 3,000 percent and costing organizations an average of $500,000 per attack, Kronenberg and Chatterjee unpack how AI can now help defeat AI—turning defense innovation into a frontline imperative.

Together, they explore the evolution of deepfake technology, the psychology of digital deception, and how organizations can safeguard their people and data from real-time manipulation. Through the Commitment–Preparedness–Discipline (CPD) framework, Dr. Chatterjee emphasizes the importance of leadership discipline, continuous monitoring, and technology integration in establishing a high-performance cybersecurity culture in the era of generative AI threats.

Time Stamps

• 00:49 — Dave introduces the topic and deepfake threat surge.

• 02:37 — Sandy shares his professional journey and early exposure to cyber fraud.

• 07:28 — Discussion on the human layer and OSI model limitations.

• 09:55 — Integrating deepfake detection within enterprise security architecture.

• 13:01 — How AI models ingest 50+ signals for real-time identity validation.

• 17:48 — Zoom and video call trust issues in remote business settings.

• 19:40 — Why siloed tools fail—importance of cross-channel correlation.

• 23:30 — Continuous learning loops: retraining AI models against new deepfake generators.

• 26:59 — The rise of Trust Officers and Trust Operations in corporate governance.

• 32:15 — HR, finance, and brand use cases for disinformation security.

• 35:18 — Balancing training and AI automation.

• 37:16 — Expanding defense to email and multimodal verification.

• 41:18 — Closing takeaways on readiness and adoption strategy.

To access and download the entire podcast summary with discussion highlights - https://www.dchatte.com/episode-95-defending-digital-trust-battling-the-deepfake-surge-with-ai-powered-detection/

Connect with Host Dr. Dave Chatterjee

LinkedIn: https://www.linkedin.com/in/dchatte/

Website: https://dchatte.com/

Books Published

The DeepFake Conspiracy

Cybersecurity Readiness: A Holistic and High-Performance Approach

Articles Published

Ramasastry, C. and Chatterjee, D. (2025). Trusona: Recruiting For The Hacker Mindset, Ivey Publishing, Oct 3, 2025.

Chatterjee, D. and Leslie, A. (2024). “Ignorance is not bliss: A human-centered whole-of-enterprise approach to cybersecurity preparedness,” Business Horizons, Accepted on Oct 29, 2024.