The Costs of Conflict
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The Costs of Conflict
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このコンテンツについて
In this episode of the Coaching You Up podcast, Dr. Jumanne Sledge discusses the often uncomfortable topic of conflict in organizations. He highlights the significant costs associated with unresolved conflict, including reduced productivity and increased employee turnover. The conversation delves into the triggers of conflict, such as miscommunication and perceived disrespect, and emphasizes the importance of effective communication in mitigating these issues. Dr. Sledge introduces the LEAD framework for conflict resolution, which encourages listening, empathy, addressing issues clearly, and collaborating on next steps. Ultimately, he advocates for embracing conflict as a tool for growth and building stronger relationships in the workplace.
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