In this powerful continuation, Dr. Jodi Richardson and conflict resolution expert Dr. Ashleigh Moreland tackle the conversations we all dread but desperately need to have.

Dr. Moreland breaks down her game-changing "Observe, Think, Feel, Need, Request" framework for navigating workplace tensions—from addressing poor performance to calling out passive-aggressive behaviour. Learn why most of us get these conversations wrong and how to create the psychological safety needed for real change.

Key Topics Covered:

• How to stop people-pleasing and over-apologising (and why women especially struggle with this)
• The surprising truth about when NOT to have a difficult conversation
• Navigating unsolicited family advice about parenting, career moves, and life choices
• Face-to-face vs. text: choosing the right medium for tough talks
• Managing your emotional reactions in the moment
• Recognising when it's time to walk away from toxic relationships

Dr. Moreland shares real-world scenarios and actionable strategies you can use immediately, whether you're dealing with a difficult colleague, setting boundaries with family, or finally having that conversation you've been avoiding.

Resources Mentioned:

• Dr. Ashleigh Moreland's website: www.ashleighmoreland.com
• Connect on Instagram: @drashleighmoreland

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