Dr. Stacee Santi, veterinarian, tech founder, and author of Stop Acting Like a Girl, joins Dr. Andy Roark for a conversation that challenges the norms women are handed and how those expectations shape careers in veterinary medicine and beyond. From the ER to the boardroom, Stacee has walked the walk, founding Vet2Pet, navigating startup negotiations, and now stepping into authorship and podcasting with her new show Everyday Wonder Women. In this episode, she shares the pivotal moment that inspired her book title, how generational beliefs shaped her journey, and why so many high-performing women still hesitate to speak up or negotiate their worth. This one’s for anyone mentoring women in the profession, raising daughters, or trying to build a more inclusive clinic culture. You’ll walk away with new insight on how to empower quieter voices, rethink staff meetings, and encourage decisive leadership.

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Dr. Stacee Santi is a 1996 DVM graduate from Colorado State University and the founder of Vet2Pet, a tech platform for veterinary practices that was sold to Vetsource in 2022. With over 20 years in small animal and emergency practice, Stacee offers practical solutions for veterinary teams in tech, workflows, client service, and leadership. She’s also the author of Stop Acting Like a Girl, a book that encourages women to break free from outdated expectations and embrace assertiveness, confidence, and ambition. Stacee has served on multiple industry advisory boards, was past president of the Colorado Veterinary Medical Association, and was named 2021 Educator of the Year by the Western Veterinary Conference. She lives in Durango, Colorado with her husband, 6 horses, 2 dogs, 1 cat, 4 chickens, and dreams of a baby burro.

In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Dr. Emily Tincher, Chief Veterinary Officer at Nationwide Pet Insurance, to explore how veterinarians can personalize care for individual pets, their families and to the disease. They discuss new research, tools like The Pet HealthZone®, and the power of clinical empathy. According to recent PetSmart Charities research, nearly half of pet families are questioning whether care is worth the cost. This episode dives into practical ways to keep care accessible, affordable, and aligned with clients’ goals and realities. They explore how personalizing care goes beyond cost. It's about matching treatment to what the pet family can realistically do, whether that’s giving medications, handling mobility, or managing emotional stress. This conversation is packed with actionable ideas for any veterinary healthcare team in the exam room!

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Outpatient gastrointestinal foreign body surgeries performed in a nonspecialized setting have good outcomes for dogs and cats in: Journal of the American Veterinary Medical Association - Ahead of print

52% of U.S. Pet Owners Have Skipped or Declined Recommended Veterinary Care | PetSmart Charities

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Dr. Emily M. Tincher is a collaborative leader who uses data-informed approaches to create sustainable systems that meet the needs of pet families, veterinary healthcare teams, and businesses. She is a second-generation veterinarian and a graduate of Auburn University’s College of Veterinary Medicine, and she has worked in industry roles and in small animal emergency and general practices. As Chief Veterinary Officer at Nationwide, Dr. Tincher manages strategy and operations for pet health programs, develops partnerships within the animal health industry, and directs engagement with veterinary teams.

Dr. Tincher is President of the Board of Directors for the Veterinary Leadership Institute and is a member of the Board of Directors of the Veterinary Innovation Council. She co-authored a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice,” and has become a sought-after speaker, most recently on spectrum of care topics, presenting at major veterinary conferences across North America.

Dr. Steve Marks is building a vet school from scratch, and he’s not afraid to do things differently. In this episode, Dr. Marks, founding dean of Clemson University's College of Veterinary Medicine, joins Dr. Andy Roark to talk about what it’s really like to start a vet school in 2025. From juggling seven buildings under construction to planning clinical clerkships and raising funds for student housing, this conversation covers it all. Dr. Marks shares his vision for producing day-one ready veterinarians, explains why Clemson chose a semi-distributed model for clinical education, and unpacks the challenges of placing students in real-world practices. They also dive into corporate partnerships, vet student recruitment, and what future vet students should know before applying. Whether you're curious about vet school trends, love a good underdog story, or want to know what veterinary education might look like in 10 years, this episode is for you.

Harvey S. Peeler Jr. College of Veterinary Medicine at Clemson University

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Dr. Steven Marks is the founding dean of Harvey S. Peeler Jr. College of Veterinary Medicine at Clemson University, set to welcome its first class in 2026. With curriculum development, faculty hiring, and facilities planning well underway, Dr. Marks is leading efforts to address a critical need for veterinarians in South Carolina and beyond. Passionate about the human-animal bond and veterinary education, he is committed to building a values-driven program that prepares day-one ready clinicians and scientists. As a proud Clemson parent and longtime advocate for veterinary medicine, he’s excited to shape a college that aligns with the University’s mission and serves both people and animals.

Dr. Mary Gardner, DVM, co-founder of Lap of Love, joins Dr. Andy Roark to talk about one of the most emotional parts of veterinary medicine—helping pet owners process end-of-life decisions. Before you brace for a downer, take a breath. This episode is anything but heavy. With laughter, warmth, and a whole lot of heart, Mary brings her signature optimism to a conversation that every vet team will relate to. They dive into the guilt pet owners feel about getting a new pet, the emotional signs that often go unnoticed, and how to support clients in the thick of grief. From navigating spiritual beliefs to choosing the right language in the exam room, this episode is full of insights, compassion, and some seriously good one-liners. You’ll leave with a better understanding of how to guide families through goodbye, how to spot unspoken pain, and why it’s okay to bring some joy into hard moments.

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There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved.

A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home.

Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!"

Dr. Dana Varble, DVM, CAE, takes the mic to bust a myth that haunts way too many vets: that a board complaint is career-ending doom. (Spoiler: it’s not.) In this honest, eye-opening conversation, Dana, Chief Veterinary Officer at NAVC and exotic animal surgeon extraordinaire shares her personal experience with a board complaint, how it impacted her emotionally, and what she learned from it. Andy and Dana tackle the anxiety, stigma, and fear that swirl around board complaints. They talk about the emotional toll, the waiting game, and that wild moment when you wonder, am I the bad guy? Most importantly, Dana shares what helped her cope, grow, and come out stronger and still loving veterinary medicine. Gang, let’s get into this episode!

Article Referenced: These "Terrible Things" Aren't That Terrible

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Dana Varble received her veterinary degree from the University of Illinois in 2003 andearned her Certified Association Executive designation from ASAE in 2021. She has practiced clinical medicine in exotic pet, small animal general practice, and emergency medicine and serves as an associate veterinarian for Chicago Exotics Animal Hospital.

She has spoken locally, nationally, and internationally on herpetological and exotic animal medicine and the state of the veterinary profession. She served as the president of the Association of Reptile and Amphibian Veterinarians in 2013 and presently works as the managing editor of the Journal of Herpetological Medicine and Surgery for ARAV. In 2015, she joined NAVC and in January 2020, she was named Chief Veterinary Officer.

As an NAVC spokesperson and a veterinary industry expert, she promotes animal health and the veterinary profession through media interviews and appearances including CNN, NBC News, local media outlets, and others including regular appearances on WGN radio on the Lisa Dent Show. She is the author of Today’s Veterinary Practice column, “The Secret Life of Vets.”

She shares her home with a Leonberger named Kodi, a Mastiff mix named Denali, a tank of cichlids, four ball pythons, a New Caledonian Giant Gecko, and her human family.

In this jam-packed episode, Dr. Andy Roark sits down with Tabitha Kucera to talk about why animal handling deserves way more respect in the veterinary world. We’re not just talking about holding techniques here. This is about understanding body language, reducing fear, anxiety, and stress (FAS), and elevating handling to an art form. You’ll hear Tabitha’s take on why our old-school training methods don’t cut it anymore, how we can retrain ourselves and our teams to do better, and why learning to handle animals with empathy isn’t just kinder—it’s also more efficient. Whether you're a vet tech, assistant, or practice owner, this conversation will challenge the way you think about restraint, behavior, and what it means to truly support our patients. Gang, let's get into this episode!

Chirrups and Chatter

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Tabitha Kucera is an Elite Fear Free Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner. She owns Chirrups and Chatter Cat and Dog Behavior Consulting and Training and is the animal behavior technician at The Gentle Vet in Ohio. Tabitha lectures at both regional and national levels, enjoying the opportunity to help people better understand and connect with animals. Additionally, Tabitha is a Fear Free certified speaker and coach, a Fear Free Practice Certification and Implemention Consultant, and the host of the podcast, Tails from a Vet Tech.

Tabitha offers organizational consulting and education for veterinary clinics and animal shelters, focusing on best practices that address both the emotional and physical needs of animals. She specializes in behavior and training programs and handling skills. Tabitha has contributed to the development of training and behavior programs for numerous veterinary hospitals and shelters and continues to provide ongoing support to these organizations through her consulting work. \n

3 fun facts:

-Im an ultra trail runner

-Im vegan

-Im a tattoo and hair color euthusiast

Dr. Derek Fox, DVM, PhD, DACVS joins Dr. Andy Roark to talk all things angular limb deformities and why they’re about so much more than crooked-legged Bassets. In this episode, Dr. Fox shares how limb malalignment is often the root of conditions like patellar luxation and elbow dysplasia, what general practitioners should be watching for in growing puppies, and how to set realistic expectations with pet owners when surgery might be needed. From practical recheck tips to why simple photos can make all the difference, this one’s packed with orthopedic gems. Gang, let’s get into this episode.

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Derek B. Fox, DVM, PhD, DACVS

Dr. Fox is a Professor of Small Animal Orthopedic Surgery and Chief of the Small Animal Surgery Service at the University of Missouri’s Veterinary Health Center. He graduated veterinary school from Michigan State University in 1998, after which he completed an internship, surgical residency and PhD at the University of Missouri, eventually becoming faculty in 2004. He teaches courses and lectures on a variety of topics regarding small animal orthopedic surgery both nationally and internationally. Dr. Fox’s special research interest is in limb alignment and deformity correction. He has authored or co-authored 50 peer reviewed papers, 8 text book chapters and numerous abstracts. He pioneered the adaptation and use of the Center of Rotation of Angulation methodology for the quantification and pre-surgical planning of angular limb deformities in dogs. He is a member of the American College of Veterinary Surgeons, Veterinary Orthopedic Society and AO.

In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Dr. Emily Tincher, Chief Veterinary Officer at Nationwide Pet Insurance, to explore the concept of the "pet family perspective" in veterinary care. They discuss the importance of understanding the unique dynamics and needs of both pets and their families to provide more personalized and effective care. Dr. Tincher shares insights from her work on contextualized care, emphasizing the need to consider factors such as the pet's behavior, family resources, and overall lifestyle. Through engaging stories and practical tips, this episode highlights how veterinarians can better support pet families and improve the accessibility and quality of care. Tune in to learn how to ask the right questions, build stronger relationships with pet families, and navigate the challenges of modern veterinary practice.

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Guest Bio: Dr. Emily Tincher is a collaborative leader who uses data-informed approaches to create sustainable systems that meet the needs of pet families, veterinary healthcare teams, and businesses. Continuing her family’s legacy in animal care, she graduated from Auburn University’s College of Veterinary Medicine as a second-generation veterinarian.

As Chief Veterinary Officer, Dr. Tincher manages strategy and operations for pet health programs, develops partnerships within the animal health industry, and directs engagement with veterinary students and teams. She has practiced in small animal emergency and general practice.

Dr. Tincher is President of the Board of Directors for the Veterinary Leadership Institute and is a member of the Board of Directors of the Veterinary Innovation Council. She co-authored a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice,” and has become a sought-after speaker, most recently on cost of care and spectrum of care topics, presenting at major veterinary conferences across North America.