『The Cloud Telephony or CTI Podcast』のカバーアート

The Cloud Telephony or CTI Podcast

The Cloud Telephony or CTI Podcast

著者： Paul Turner
無料で聴く

概要

 Cloud Telephony Integration or CTI What is CTI, What are the benefits for your customers and agents How to select and deploy a solutionCopyright 2021 All rights reserved. 経済学
エピソード
  • How often can you expect updates?

    How often can you expect updates?
    2021/06/30

    If you are using a cloud contact centre how often can you expect an update?

    Never?

    Three times a year?

    Each week?

    How is this managed?

    Listen to this episode to find out.
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    2 分
  • Can you maintain a cloud contact centre yourself?

    Can you maintain a cloud contact centre yourself?
    2021/06/09

    Listen to this podcast if you'd like to know what is involved in maintaining a cloud contact centre, and whether you should do it yourself or ask for help from the vendor
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    2 分
  • What if the internet goes down?

    What if the internet goes down?
    2021/06/03

    Watch this podcast if you'd like to understand how to handle an internet outage when you are operating a contact centre. Especially relevant if you have staff working from home.

     

    Can you still operate? What are your priorities?
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    3 分
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