The Brutal Reality Every Shop Owner Needs to Hear Right Now
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This episode does not just talk about soft techs or generational gaps. It digs into the harsh truth that most techs never see and most owners are too scared to say. From the pressure of being the one who has to make the final call, to the nonstop BS of inflated resumes, fake specialists, and new hires who collapse the first time you hold them accountable, Kevin and Chuck break it all wide open.
They dive into why shop culture has gotten weak, why pride in the trade is disappearing, and why too many owners sabotage themselves by not trusting the systems they built. They talk real ownership, real responsibility, and the real difference between being tough and being toxic.
This episode is a warning, a wake up call, and a punch in the mouth for anyone who needs to hear it. It is honest, it is raw, and it is exactly what the industry has been avoiding for far too long.
Stories You Will Hear in This Episode:
- Why owning a shop means the buck always stops with you
- The truth about techs who claim they are specialists but cannot back it up
- The collapse of shop culture when no one can take criticism
- What accountability actually looks like in a real shop
- Why pride and grit still matter more than certifications
- How owners destroy their own businesses by overriding their systems
- What separates the techs who survive from the ones who crumble
- The real reason shops are struggling to find and keep good people
Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support.
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