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AI is rapidly becoming part of the pharmacy workflow but when it comes to compliance, accuracy, and patient safety, there’s far more to consider than just efficiency gains.

In this episode of The Bottom Line Pharmacy Podcast, Austin Murray sits down with Josh Potter, Director of Compliance at PRS Pharmacy Services, to break down how AI is actually being used in pharmacy today.

They cover:

• Common use cases including workflow automation, patient engagement, inventory management, and pricing optimization
• The critical importance of HIPAA compliance, business associate agreements, and protecting patient PHI when using AI tools
• State-level considerations, including emerging regulations around AI-generated healthcare content

And more!

Stay connected with PRS Pharmacy Services:

PRS Website | PRS Facebook | PRS Instagram | PRS LinkedIn | PRS Twitter | PRS YouTube

Check out all our social media:

Facebook | Twitter | LinkedIn | YouTube | TikTok | Instagram

More resources on this topic:

Podcast - AI, Audits, & Advocacy: The Pharmacy Survival Guide

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MFP is officially here and for many pharmacies, the biggest challenge isn’t the pricing, it’s understanding how the money actually flows and making sure you’re getting paid correctly.

In this episode of The Bottom Line Pharmacy Podcast, Austin Murray sits down with Katheryne Richardson, Chief Strategy Officer at Second Sight Solutions (Beacon Channel Management) to break down the mechanics of Maximum Fair Price (MFP), how reconciliation works, and what pharmacies need to be watching closely in this evolving reimbursement landscape.

They cover:

• What MFP is and why it’s impacting pharmacies for the first time in 2026
• How the Beacon platform provides visibility into the MFP rebate lifecycle
• Common misconceptions around payment timing and reconciliation
• The critical differences between MFP rebates and 340B claims
• Practical tips for resolving payment discrepancies and staying proactive

And more!

More About Beacon Channel Management:

Beacon Channel Management is and innovative technology that reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and 65,000 of their customers.

Stay connected with Beacon Channel Management:

Beacon Website

Check out all our social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Beacon Rebate Model: https://cm.beaconchannelmanagement.com/

Podcast - MDPNP's Impact on 340B: https://youtu.be/rJWNA7hHThY

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Is NCPA really worth it for independent pharmacy owners? What's the real world ROI of being apart of NCPA?

In this episode, Scotty Sykes, CPA, CFP, Bonnie Bond, CPA, MBA, and Austin Murray sit down with Mark Ey, COO of NCPA and Hashim Zaibak, PharmD, CEO of Hayat Pharmacy to break down what NCPA actually does for independent community pharmacies and why so many owners miss the real value hiding in plain sight.

We cover:

• Why NCPA advocacy matters (and how it amplifies the patient voice in Washington)
• Ownership Workshop and other owner resources
• The biggest business lesson many owners learn too late: profit ≠ cash flow
• Why LTC is a major opportunity for the next 5–10 years
• Student and young pharmacist pathways (school visits, internships, and building the next generation)

And more!

More About NCPA:

Founded in 1898, the National Community Pharmacists Association is the voice for the community pharmacist, representing over 18,900 pharmacies that employ more than 235,000 individuals nationwide.

They are rooted in the communities where they are located and are America’s most accessible health care providers.

Likewise, they are community leaders actively involved in community-oriented public health, civic, and volunteer projects. Many hold local elected offices; others serve as state legislators.

Stay connected with NCPA:

NCPA Website

NCPA LinkedIn

NCPA Instagram

NCPA Facebook

NCPA Twitter (X)

NCPA YouTube

Check out all our social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

NCPA Membership portal

Podcast - Pharmacy Leadership Amplified with Dr. Hashim Zaibak, PharmD

Podcast - From Zero to Community Pharmacy Hero Featuring Hashim Zaibak, PharmD