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How do you grow from one pharmacy to 32...and still sleep at night?

That's a question unicorn pharmacy owners can answer and this week we're joined by one!

In this episode, Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA and Austin Murray sit down with Bill Osborn, President at Osborn Drugs and pharmacy industry veteran, for an unscripted, insightful conversation that spans decades of wisdom, wit, and work ethic.

From navigating PBM reform and workforce shortages to embracing AI and technology, we jump into the "Pharmacy Time Machine" to discuss:

- The evolving role of AI and automation in pharmacy
- How Bill built a 32-store network rooted in local ownership
- Partnership structures, buy-sell agreements, and long-term sustainability
- And more!

More About Our Guest:

Bill Osborn is President of Osborn Drugs, Inc. and started working in the pharmacy in different capacities since the age of 13.

A Miami OK native, Bill graduated from Miami High School (1978) and received his Associates degree (1980) from NEO A&M College. He obtained his Bachelor (1984) and Doctorate of Pharmacy (2003) from the University of Oklahoma.

He currently serves as co-chair of Unify Rx and is on the board of AlignRx. Bill also serves on the board of directors of Surescripts, LLC, the Premier Value Alliance, and First National Bank of Miami.

Bill served a 10-year term on the Oklahoma State Board of Pharmacy and is a current member of the Oklahoma Pharmacists Association and the American College of Apothecaries. Bill is a graduate of University of Oklahoma College of Pharmacy.

Connect with Bill Osborn and Osborn Drugs:

Bill Osborn LinkedIn

ProRx Website

Osborn Drugs Website

Osborn Drugs Facebook

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Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More Resources on these Topics:

Podcast – The One Big, Beautiful Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - PBM Reform Act and Medicare Drug Pricing Changes

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Schedule an Rx Assessment

Subscribe to Master The Margin

Technology, retaining talent, filling needs in your community.

We cover it all and more in this sit down with Dr. Hashim Zaibak, PharmD, Founder and CEO of Hayat Pharmacy.

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, and Bonnie Bond, CPA, sit down with Hashim Zaibak, PharmD, to discuss:

- The future of AI in pharmacy
- Why communication is the most underrated hiring skill
- The hidden impact of pharmacy deserts on urban communities
- And more!

More About Our Guest:

Hashim Zaibak is the Founder and CEO of Hayat Pharmacy, an independent pharmacy with over 20 locations serving the Milwaukee area.

Dr. Zaibak started his career as a pharmacist in 1999 after graduating from the University of Illinois‐Chicago. With over fifteen years of experience, he has seen the industry from multiple vantage points.

Aside from Hashim’s experience, he is well known as a helpful educated medical counselor. He dedicates time to giving health education presentations and teaching patients proper medication administration.

Dr. Zaibak has over six years of experience as a Clinical Instructor to help train pharmacy students from six pharmacy schools in the Wisconsin and Illinois area (Concordia University, Rosalind Franklin University, University of Wisconsin, University of Illinois, Midwestern University, and MCW School of Pharmacy). As recognition of Hashim’s excellent service to the community, he was named the 2014 Pharmacist of the Year by Pharmacy Development Services and Health Mart’s 2014 Pharmacy of the Year.

Connect with Hashim Zaibak and Hayat Rx below:

Hashim Zaibak LinkedIn

Hayat Pharmacy Website

Hayat Pharmacy Facebook

Hayat Pharmacy Instagram

Hayat Pharmacy LinkedIn

Hayat Pharmacy Twitter

Stay connected with us:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More Resources on these Topics:

Podcast – The One Big, Beautiful Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - Building a Super Culture in Your Pharmacy

Send us a text

Schedule an Rx Assessment

Subscribe to Master The Margin

Technology, retaining talent, filling needs in your community.

We cover it all and more in this sit down with Dr. Hashim Zaibak, PharmD, Founder and CEO of Hayat Pharmacy.

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP®, and Bonnie Bond, CPA, sit down with Hashim Zaibak, PharmD, to discuss:

- The future of AI in pharmacy
- Why communication is the most underrated hiring skill
- The hidden impact of pharmacy deserts on urban communities
- And more!

More About Our Guest:

Dr. Jay Phipps is a Pharmacy Gladiator, Pharmacy Doctor, Founder, Entrepreneur President, and CEO with over 29 years of experience in pharmacy.

At Phipps Pharmacy, Dr. Jay leads a team of dedicated and professional Pharmacy Doctors and technicians who provide personalized and high-quality care for patients. Phipps Pharmacy, Inc. is an independent pharmacy with 5 locations in Tennessee and Mississippi. Dr. Jay is also the President and CEO of PhippsCare that focuses on Pharmacy Doctor provided healthcare and Health Insurance Solutions who specializes in medical and pharmacy plans for seniors.

Dr. Jay currently serves on multiple Boards of Directors and committees on the national, state, and local levels. He has served as the American Pharmacist Association-Academy Students of Pharmacy National President, on the APhA Board of Trustees, President of the Tennessee Pharmacists Association (TPA), on the Board of Directors for TPA, Chair, Tennessee Pharmacy Research Education Foundation, Co-Chair, Carroll County Drug Prevention Coalition and a District 8 County Commissioner.

Dr. Phipps received a Doctor of Pharmacy degree from The University of Tennessee Health Science Center, where he also completed a residency in Drug Information and Pharmacotherapy and is currently pursuing an MBA with a major in Leadership and Strategy from the #1 ranked online MBA program at Indiana University - Kelley School of Business. Dr. Phipps plans to graduate in the fall of 2024.

Connect with Dr. Jay Phipps, PharmD, MBA and Greco De Valencia below:

Jay Phipps LinkedIn

Pharmacy Gladiator Website

Pharmacy Gladiator Instagram

Pharmacy Gladiator TikTok

Pharmacy Gladiator Twitter (X)

Greco’s LinkedIn

Live Oak Bank Website

Stay connected with us:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More Resources on these Topics:

Podcast – The One Big, Beautiful, Bill

Podcast - Momentum on the Hill: Protecting Independent Pharmacies Through Advocacy

Podcast - The Trusted Pharmacist: Advocacy and Building a Resilient Pharmacy