『The Best Practices Show with Kirk Behrendt』のカバーアート

The Best Practices Show with Kirk Behrendt

The Best Practices Show with Kirk Behrendt

著者： ACT Dental
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Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else. Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth. Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community. Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs. In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice. By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry. So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time. Subscribe to The Best Practices Show on Apple Podcasts Join our community and start your journey towards a more innovative, more successful dental practice today!Copyright 2017-2025. All rights reserved. 経済学
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  • 1057: Metric Mondays: Why Is Production Up but Profit Not Following? - Miranda Beeson

    1057: Metric Mondays: Why Is Production Up but Profit Not Following? - Miranda Beeson
    2026/06/08
    Why can your practice feel busier than ever, show higher production, and still not see more money in the bank? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT Dental’s Director of Education, to explain why gross production is often a misleading proxy for profitability and what to measure instead. You’ll learn the difference between gross and net production, how write-offs and overhead quietly erase gains, and the first steps to protect margins so profit can follow production. Listen to Episode 1057 of The Best Practices Show!Main Takeaways:Gross production can be a “gross misrepresentation” of what a practice can actually collect, while net production reflects what is realistically collectible.Higher production does not automatically create higher profit when write-offs grow and overhead rises at the same time.Practices get it wrong when they celebrate production without tracking what gets adjusted away and what it costs to deliver the care.Large write-offs (insurance, membership plan discounts, elective courtesies, and untracked adjustments) can create an “effort gap” where work is done but revenue is not collectible.Adding hours, days, team members, and equipment to chase production can increase expenses and compound the profitability problem.Practices get it right by tracking adjustments by category (and often by individual insurance carriers) and by regularly reviewing the P&L to confirm expenses are aligned with revenue-producing needs.The first action steps are to clarify write-offs in the practice management system and to understand where overhead dollars are going before pushing for more production.Snippets:00:00 Why production can be up while profit doesn’t follow.02:10 Gross vs. net production and why the distinction matters for doctors and teams.06:10 What it looks like when practices get it wrong and the bank account doesn’t grow.07:05 Write-offs and the “effort gap” between delivered care and collectible revenue.08:35 How chasing more production can quietly drive overhead higher.10:05 Why the real issue is often strategy, not production.14:15 The mindset shift for fee-for-service: being okay with downtime and using it well.17:10 The first thing to do tomorrow: get clarity on write-offs and adjustments.19:05 The next step: review the P&L and understand overhead buckets.Guest Bio/Guest Resources:Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.More Helpful Links for a Better Practice & a Better Life:The Best Practices Show: https://www.actdental.com/podcast/Best Practices Association: https://www.actdental.com/bpaUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com
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    22 分
  • 1056: The Gift Inside Detour - Dr. Timothy Bizga

    1056: The Gift Inside Detour - Dr. Timothy Bizga
    2026/06/05
    What do you do when a failure, setback, or “detour” hits your practice or life and you can’t see the point of it yet? In this episode, Kirk Behrendt interviews Dr. Timothy Bizga, private practice dentist and educator, about the mindset shifts behind his book Timeless Tidbits of Wisdom and how to find perspective when dentistry feels heavy.You’ll learn why “life happens for you,” how boundaries prevent burnout, and how community changes your trajectory. Listen to Episode 1056 of The Best Practices Show!Main Takeaways:Dr. Bizga wrote his book to serve readers with practical wisdom drawn from patient stories and his own experiences.Writing a book requires commitment and support systems, not isolation or “doing it alone.”A misgraded writing exam in eighth grade became a long-term gift by sparking Dr. Bizga’s love of writing.The chapter “The Gift Inside the Detour” centers on changing mindset from “this is happening to me” to “this is happening for me.”Perspective often comes later, and progress in hard seasons can mean simply continuing to move forward.“Even Enamel Has Limits” is a reminder that caregivers and clinicians need boundaries to avoid burnout and breakdown.Smile Source Exchange is positioned as a community-driven learning environment where relationships and mentorship accelerate growth.Snippets:00:00 Welcome01:22 Meet Dr Tim Bizga03:04 Why Dr. Bizga wrote Timeless Tidbits of Wisdom and how patient stories shaped it.04:50 “Writing a book is the hardest thing ever” and why Dr. Bizga disagrees.06:09 “My hope is not to impress you, but to serve you” and the goal of 31 short chapters.07:50 The story behind “The Gift Inside the Detour”14:09 Applying detours to dentistry: procedures, team issues, health crises, and mindset.17:42 “Even Enamel Has Limits” and why boundaries matter for dentists and caregivers.21:39 Where to Get the Book22:26 Why Attend The Exchange 202625:09 Final thoughts on dentistry as a profession Guest Bio/Guest Resources:Dr. Timothy Bizga is a 2006 DDS graduate of the School of Dentistry! Along with having a successful practice, Dr. Bizga is an Adjunct Clinical Assistant Professor of Dentistry at the School of Dentistry and the Director of Education for Smile Source, a network of more than 1,000 independent dentists who benefit from group buying, collective education and peer-sharing programs. Dr. Bizga has lectured nationally for more than 16 years and recently authored Timeless Tidbits of Wisdom.Guest resources mentioned in the episode:Timeless Tidbits of Wisdom: https://a.co/d/0aFvJ3MsThe Exchange 2026: https://smilesource.com/exchangeMore Helpful Links for a Better Practice & a Better Life:The Best Practices Show: https://www.actdental.com/podcast/Best Practices Association: https://www.actdental.com/bpaUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com
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    28 分
  • 1055: The Hidden Power of AI in Dentistry: How Voice Tech is Revolutionizing Practice Efficiency - Cassie Tallon & Rushi Ganmukhi

    1055: The Hidden Power of AI in Dentistry: How Voice Tech is Revolutionizing Practice Efficiency - Cassie Tallon & Rushi Ganmukhi
    2026/06/03
    Documentation, charting, and insurance narratives are taking time away from patient care, and many teams are already stretched thin. In this episode, Kirk Behrendt sits down with Rushi Ganmukhi, founder of Bola AI and former MIT AI/NLP researcher, and Cassie Tallon, a dental operations leader and author, to explain how voice-enabled AI can reduce clinical documentation burden, improve note quality, and help practices get paid faster. You’ll learn where voice tech fits best (perio, restorative charting, and clinical notes), what it changes operationally, and how to identify the friction points in your own workflow. Listen to Episode 1055 of The Best Practices Show!Main Takeaways:Voice technology can reduce the time and disruption of perio charting by allowing hands-free entry during hygiene visits.Faster perio charting supports more comprehensive perio exams, which can improve identification and treatment of periodontal disease.Delayed or incomplete notes can delay insurance submission and cash flow, creating a backlog of unsent claims.Templated, generic notes and late documentation can weaken clinical records for both insurance review and legal defensibility.Insurers are increasingly requiring more documentation, including perio charting for restorative claims, to support medical necessity.Effective adoption of AI tools depends on fast implementation, flexibility in workflows, and customization to an office’s documentation preferences.Practices can start by tracking daily workflow “sticking points” for a week and mapping which issues could be reduced with voice-driven documentation.Snippets:00:00 Voice tech as the “hidden power” of AI for practice efficiency.01:00 The documentation burden: perio charts, restorative docs, and insurance narratives.02:10 Rushi’s background in AI/NLP and MIT research, and why he entered dentistry.04:35 Why voice tech fits clinical environments better than consumer voice assistants.06:00 Bola AI’s early focus on voice perio charting and expansion to notes and restorative charting.07:05 Why integrations with practice management systems matter (Dentrix, Open Dental, Curve, Patterson, Henry Schein).08:00 The time cost of manual charting and its impact on hygiene workflows.10:00 How delays and backdating notes can hold up insurance submission and revenue.11:20 The risks of cut-and-paste templates for insurance and legal documentation.13:00 Insurance requiring more documentation, including perio charting for restorative claims.14:00 Why “decay” alone is not a sufficient clinical reason in a narrative.15:00 How dental-specific logic and terminology improve accuracy over general dictation tools.16:35 What “plug-and-play” adoption should look like in the operatory.18:10 Handling variation across practices (sleep/airway, medical billing, pediatrics, customization).19:00 Current curiosity vs. adoption: workforce shortages and the cash-flow case for AI.22:00 Overview of Bola’s three core products: Voice Perio, Voice Restorative, and AI Scribe.26:00 A practical challenge: measure how long perio charting takes and identify workflow friction points.29:00 Final guidance: start small, solve specific problems, and choose tools proven in clinics.30:10 Where to learn more and request a demo (bola.ai).Guest Bio/Guest Resources:Rushi Ganmukhi is the founder of Bola AI and has a professional background in artificial intelligence and natural language processing, including research experience at MIT focused on helping computers understand human speech and language. He leads Bola AI’s work applying voice technology to dental workflows, including perio charting, restorative charting, and AI-assisted clinical documentation.Cassie Tallon is a dental operations leader with 20 years of experience spanning multi-doctor practices and DSOs, including supporting growth and operational efficiency across multiple locations. She is an author focused on dental operations and has dedicated her current work to helping dentists improve efficiency, navigate growth decisions, and strengthen systems without adding unnecessary overhead.Resources mentioned in the episode:Bola AI (demos and product information): www.bola.aihttps://smilesource.com/exchangeMore Helpful Links for a Better Practice & a Better Life:The Best Practices Show: https://www.actdental.com/podcast/Best Practices Association: https://www.actdental.com/bpaUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com
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    32 分
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