In this episode Rob gets to know Glynis Frew, CEO of Hunters Estate Agents and current Chair of The Home Buying and Selling Group's sub group, 'Upfront Information'. Glynis shares her predictions on the future of the property market, gives her views on whether conveyancers and estate agents could work better together, and explains how the provision of up front information is only one part of the solution to improving property transaction times.

In this episode Rob gets to know 'The Hound of Holborn', Charlie Davidson, Property Solicitor at Bishop & Sewell. They discuss how the conveyancing role has changed in the 21st Century, how best to work with estate agents, the technology used, and the skills required for today's conveyancer.

In this first episode our host Rob Hailstone puts the big questions to National Trading Standards Estate and Letting Agency Head, and referral fee expert, James Munro. James explains the current laws, rules and regulations surrounding referral fees answering questions which include:

• What resources do you have at your disposal to ensure rules are being adhered to?
• How, and who is breaking the rules?
• Does paying a referral fee contravene The Bribery Act 2010?