エピソード

  • Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate

    Why Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate
    2026/03/20
    The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live voice. In this episode, Mike Pappas, CEO & Co‑Founder at Modulate, joins Emerj's Nick Gertsch to examine how audio‑native, multi‑model analysis exposes social engineering and deepfake‑driven threats that traditional tools routinely miss. The discussion highlights how leaders can strengthen real‑time detection, limit downstream financial and regulatory impact, and evaluate voice‑AI systems based on accuracy, speed, and adaptability to evolving fraud tactics. This episode is sponsored by Modulate. Learn how brands work with Emerj and other Emerj Media options atgo.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!
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    29 分
  • From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco

    From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco
    2026/03/19
    A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or improve as a coordinated system. In this episode, Papi Menon, Vice President of Product Management and Chief Product Officer at Outshift by Cisco, joins Emerj's Matthew DeMello to unpack why the missing cognitive layer in multi‑agent environments limits progress and what it will take for agents to operate as a collective rather than isolated tools. He highlights how leaders can make meaningful headway by choosing low‑risk, high‑impact starting points and building on open, interoperable foundations that support future evolution. This episode is sponsored by Outshift by Cisco. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!
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    31 分
  • Why Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti

    Why Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti
    2026/03/18
    Financial institutions are finding that the primary bottleneck to AI adoption isn't the technology itself, but the inability to govern sensitive data with the precision required for enterprise-scale deployment. In this episode, Mark Crean, Regional Vice President of Sales from Securiti AI and James Dean, AI Specialist at Google Cloud, breaks down how fragmented data and access risks keep high-value use cases trapped in the pilot phase. They outline the shift toward disciplined data classification and the cross-team alignment necessary to transition AI into regulated, revenue-critical workflows. The conversation highlights why remediation and traceability have become the ultimate benchmarks for safety and ROI in the sector. This episode is sponsored by Securiti AI. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!
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    35 分
  • How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops

    How Digital Workers Are Changing Industrial Performance - with Somya Kapoor of IFS Loops
    2026/03/18
    A decade of stalled industrial AI efforts has given way to a new phase where agentic systems can finally handle complex, variable operational tasks without the brittle constraints of earlier automation. In this episode, Somya Kapoor, CEO at IFS Loops, joins Daniel Faggella Emerj CEO and Head of Research to examine how digital workers can be introduced as task‑specific assistants that learn from business instructions and progressively take on procurement, service, and back‑office responsibilities. She highlights the shift toward managing these agents alongside human teams, emphasizing focused adoption, measurable operational gains, and the need for built‑in oversight, auditability, and guardrails. This episode is sponsored by IFS. Learn how brands work with Emerj and other Emerj Media options at go.emerj.com/partner. Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!
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    26 分
  • How Walmart Is Reengineering AI Delivery Speed - with David Glick of Walmart

    How Walmart Is Reengineering AI Delivery Speed - with David Glick of Walmart
    2026/03/17
    Enterprise AI is outpacing the operating models built to support it, forcing leaders to reconcile rapid iteration with safety, governance, and real‑world scale. In this episode, David Glick, SVP of Enterprise Business Services at Walmart, examines how stopwatch‑speed prototyping, nano‑agent architectures, and evolving security processes are reshaping enterprise delivery. The discussion highlights shifts from monoliths to federated agents, faster iteration cycles, and the emerging need to build the machine that builds the machine. Executives shaping real AI outcomes are invited to contribute their lessons to a curated peer audience. Learn more at go.emerj.com/expert to be considered for a future 'AI in Business' episode.

    Align your brand with the executives defining the enterprise AI agenda—partner at go.emerj.com/partner
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    18 分
  • Why Supply Chain Design Becomes the Differentiator as AI Automates Planning - with Don Hicks of Optilogic

    Why Supply Chain Design Becomes the Differentiator as AI Automates Planning - with Don Hicks of Optilogic
    2026/03/16
    The traditional focus on supply chain efficiency has created brittle networks that break under modern volatility and shifting global trade consensus. Optilogic provides an AI‑native platform for supply chain design, where autonomous agents build models, generate scenarios, and evaluate network tradeoffs. In this episode, Don Hicks, CEO at Optilogic, unpacks why enterprise leaders must run supply chain planning and design as parallel, symbiotic processes to move beyond current network constraints and build for long-term resilience. The discussion outlines a framework for using AI to automate routine tactical decisions while leveraging human-led what-if simulations to architect future-state competitive advantages.
    This episode is sponsored by Optilogic. Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner
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    48 分
  • Turning Market Shifts into Field Action for Medtech Commercial Teams - with Mike Monovoukas & Alex Wakefield of AcuityMD

    Turning Market Shifts into Field Action for Medtech Commercial Teams - with Mike Monovoukas & Alex Wakefield of AcuityMD
    2026/03/13
    The reliance on historical data and manual CRM entry has created a significant gap between internal strategy and the real-time signals driving today's complex medical technology market. In this episode, Mike Monovoukas, CEO and Co-founder, and Alex Wakefield, CRO at AcuityMD, examine how operationalizing AI through proactive market signals and field-based insights can drive revenue growth by increasing representative effectiveness. The discussion outlines frameworks for achieving 10x efficiency gains by integrating voice-driven workflows and predictive data to accelerate territory onboarding and eliminate administrative burdens.

    Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

    This episode is sponsored by AcuityMD.
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    39 分
  • Why Manual K-1 Workflows Are Breaking Under Modern Tax Complexity - with Ken Powell of K1x

    Why Manual K-1 Workflows Are Breaking Under Modern Tax Complexity - with Ken Powell of K1x
    2026/03/12
    In today's episode sponsored by K1x, the accounting sector faces a critical inflection point as a deficit of 300,000 professionals intersects with escalating regulatory complexity and a doubling of alternative investment data. Ken Powell, Chief Revenue Officer at K1x, examines how sophisticated tax technology is facilitating a transition from experimental pilot programs to the institutional deployment of automated workflows that neutralize the limitations of manual compliance. The discussion outlines a strategic framework for implementing straight-through processing to extract intricate, non-standardized data from supplemental disclosures, effectively compressing a week of manual labor into several hours.

    Want to share your AI adoption story with executive peers? Click go.emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!
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    34 分