The AI Mistake That's Costing Tire Shops Sales

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The AI Mistake That's Costing Tire Shops Sales

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In this episode of What’s Treading, we delve deep into one of the biggest questions facing tire dealers and auto repair shops right now: Where does AI for tire shops actually belong in the business?

Clay Whitaker, founder of Auto Shop Agents, joins the show to explain why AI works best when it is used in low-risk, practical ways, instead of as a full replacement for the people who build trust with customers every day. Should you use AI to cover missed calls? AI voice tools? Service advisor training? To investigate data or customer behaviors?

Clay also shares what AutoShop Agents has learned from analyzing shop phone calls, including why giving a price too quickly, failing to build value and not asking for the appointment can cost shops business. He explains how AI-powered practice, coaching and performance tracking can help solve these issues. AI for tire shops can also help service advisors improve close rates across tires, brakes, oil changes, diagnostics and more.

Plus, the discussion introduces Service Advisor League. This gamified platform helps advisors compete and see how their conversations stack up nationally.

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