In today’s episode, host Solomon Williams, founder of Solonox, dives deep into his own journey, offering insights from his experience in Azure cloud engineering, Scrum, and enterprise AI frameworks. Solomon shines a spotlight on the evolving landscape for small and medium businesses, sharing what he’s learned about implementing AI not just for the sake of innovation, but to truly enhance business outcomes and empower employees.

He unpacks the challenges leaders face - like balancing hype with practical strategy, building solid data foundations, and aligning AI investments with company initiatives. You’ll hear why it’s crucial to focus on the human side of technology, maintain robust data governance, and keep refining your strategy as the AI landscape shifts.

Plus, Solomon lays out actionable steps for future-proofing your business, and previews the amazing guests and conversations coming up on the show.

Tune in for a pragmatic, no-nonsense take on making AI work for real-world results - whether you’re a solopreneur or steering an enterprise through the next wave of tech transformation.

Key Moments:

04:43 Strategic AI Implementation in Enterprises

07:41 Enhancing Job Creativity and Strategy

10:46 AI Strategy and Implementation Mindset

16:32 Balancing AI and Workforce Integration

17:58 Defining AI Implementation Goals

About the host :

Solomon Williams is the founder of Solonox and the host of the podcast "AI Advantage." Dedicated to helping modern leaders navigate the future of technology, Solomon cuts through the noise and hype to deliver clear, insightful conversations about AI and automation. On his podcast, he shares his expertise—sometimes solo, sometimes alongside the brightest minds in tech—offering practical advice on what it really takes to grow smarter in a rapidly evolving digital world. With "AI Advantage," Solomon invites listeners to join him on a journey to decode the technologies shaping tomorrow.

Contact Solomon:

Website: https://solonox.net/
LinkedIn: https://www.linkedin.com/in/swilliams1992/

In today’s episode, host Solomon Williams sits down with Aya Dorado, Vice President at DEFCON 1 Marketing, to explore the intersection of automation, AI, and human psychology in marketing.

Aya shares her unique journey from automation specialist to executive leader, unpacking how DEFCON 1’s CRM solution was originally built to solve real problems for aesthetic clinics—and why it only worked thanks to the critical blend of workflow automation and genuine human connection. Hear firsthand how Aya and her team approach AI as a tool to enhance—never replace—the personal touch in their marketing, and why authentic rapport is still the key to scaling growth.

From lessons on nurturing leads to the pitfalls of relying too heavily on chatbots and the challenges of team leadership, get ready for insights you can use to future-proof your own business with smart tech and sharper people skills. Let’s dive in!

Key Moments:

03:20 Expanding Nationwide through Strategic Marketing

08:02 AI: Treat It Like a Child

10:51 Employee to Leader: A Transformation

15:27 Chatbot Frustrations Increase Customer Anger

17:22 CSAT Impact on Call Center Jobs

22:42 Employee Feedback and HR Concerns

24:19 Assessing Client Operations & Team Dynamics

29:06 Empowerment and Leadership Reflections

32:32 "Focused Growth Through Specialization"

33:20 "Building Lasting Business Relationships"

37:35 "Preference for Direct Communication"

About the guest :

Aya Dorado began her career as an automation specialist, where she quickly discovered a passion for marketing and strategic operations. With a background in psychology, Aya became fascinated by the interplay between technology, human behavior, and sales.

During the pandemic, the rapid emergence of AI platforms inspired her to deepen her knowledge, leading her to take a course on generative AI - not just learning how to use these tools, but how to build them.

Her expertise in AI and automation landed her a role at DEFCON 1 Marketing, where she expanded her skills even further, mastering the art of leveraging technology for marketing success. Aya’s journey is defined by her curiosity, adaptability, and commitment to bridging the gap between innovative tech and human-centered strategy.

How to connect Aya: https://www.linkedin.com/in/ayadorado/

About the host :

Solomon Williams is the founder of Solonox and the host of the podcast "AI Advantage." Dedicated to helping modern leaders navigate the future of technology, Solomon cuts through the noise and hype to deliver clear, insightful conversations about AI and automation. On his podcast, he shares his expertise—sometimes solo, sometimes alongside the brightest minds in tech—offering practical advice on what it really takes to grow smarter in a rapidly evolving digital world. With "AI Advantage," Solomon invites listeners to join him on a journey to decode the technologies shaping tomorrow.

Contact Solomon:

In this insightful conversation, host Solomon Williams sits down with Madinah Ali, President of Safe PC Solutions, to explore the evolving landscape of AI, cybersecurity, and digital inclusion.

Madinah shares her journey into the world of generative AI, her passion for building AI literacy frameworks, and the crucial need to bridge the digital divide - especially for underrepresented communities.

Together, they dive deep into the challenges of AI security, data governance, and the real impact of automation on today’s workforce. You’ll also hear how Safe PC Solutions is leading the way in international cybersecurity, compliance, and training initiatives, as well as what it takes to stay ahead of the curve in an ever-changing digital world.

If you’re curious about how AI can truly empower people and businesses - or you’re interested in practical strategies for building a future-ready team, this episode is packed with insights you won’t want to miss.

Key Moments:

05:22 AI's Dual Role: Innovation and Security

09:49 Custom Roles & AI Literacy Development

13:29 Building AI Literacy for All

14:39 Data Governance and AI Challenges

20:22 "Anticipating and Preventing Cyber Attacks"

24:19 "Global Expansion in Cybersecurity"

26:29 Global Expansion and Diverse Leadership

30:05 Networking to Land a Job

32:29 Transitioning to Agile Challenges

35:31 AI Evolution: Future Aspirations

About the guest :

Madinah Ali is the Founder and President of Excelente Inc., operating as SafePC Solutions, Safe PC Cloud, and SafePC EdTech.

SafePC EdTech was created to ensure no one misses out on education or career opportunities due to lack of devices, internet, or digital tools. The digital divide disproportionately affects low-income households, single mothers, People of Color, and marginalized communities, and SafePC is committed to closing that gap.

Through partnerships with global leaders like Microsoft, InfoSec, Fortinet, Certiport, Google Education, Locelle, and Isograd, SafePC EdTech provides devices, connectivity, and certifications such as Microsoft IT, IC3 Digital Literacy, and TOSA Digital.

The mission is clear: empower underserved communities—and inspire more women and People of Color to join and thrive in the technology industry.

How to connect Madinah :

Linkedin: https://www.linkedin.com/in/madinahali/

Websites: https://www.safepcsolutionsusa.com/ (Company)
Business Linkedin: https://www.linkedin.com/company/safe-pc-solutions-usa/
Business Linkedin...