
The $500 Trust Policy: Bill Vaughn’s People-First Playbook
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In this energizing edition of ASOTU Unscripted, host Errol Bomar sits down with Bill Vaughn, a recently appointed dealership leader only 90 days into his new role. Bill brings a grounded, refreshingly candid perspective to the conversation, sharing his unlikely start in automotive and how learning to prioritize people over process completely transformed his trajectory. From struggling as a salesperson to thriving in finance and leadership, his story reflects the real power of people-first dealership culture.STAY CONNECTED WITH ASOTU:Sign up for the ASOTU Daily Push Back email at https://www.asotu.com/Watch the docu-series “More Than Cars” at https://www.morethancars.tvFollow us on Instagram at https://www.instagram.com/asotu_morethancars/Join the community on LinkedIn at https://www.linkedin.com/company/asotu/TIME STAMPS: 0:00 Intro and welcome to Bill Vaughn0:45 Why he debated coming to ASOTU Con—and why he’s glad he did1:30 Starting in sales, failing forward, and finding purpose in people3:00 From BDC rep to finance manager in 90 days4:00 Bill’s first 90 days as a new dealership leader5:45 Empowering salespeople with $500 discretion to serve customers7:00 Building a shared vision through trust and involvement-------------------------------------------------------------------What should dealership leaders focus on in their first 90 days?How can you empower salespeople to create better customer experiences?What’s the benefit of discretionary spending for dealership employees?How can dealerships improve trust and autonomy on the sales floor?Why did Bill Vaughn say yes to ASOTU Con 90 days into a new job?What’s a people-first approach to dealership management?How does ASOTU Con differ from traditional auto industry conferences?#lovepeoplemorethancars #morethancars #asotu #automotive #autoretail #autoindustry #cardealers #carsales #carculture