Hello and welcome to Episode 264 of the People Powered Business Podcast!

Today I have a question for you: What if I told you that your business could completely change with just ONE key hire?

So often I see business owners feel stuck in the day-to-day grind instead of leading.

They’re answering every question, fixing every problem, putting out fires.

They think hiring more people will fix it, but somehow, they’re still overwhelmed.

If this is you, the truth is there is a missing piece on your team. You’ve got growing pains, you know that, but you don’t know who to hire to solve it.

You could duplicate a role, and add another member to a key team, and that might stop the bottleneck there and let you service more customers.

You could create a role, and add skills to your team to improve your customer experience and reduce the need to outsource.

But neither of those solutions solve the key problem: they won’t stop you being overwhelmed, spending 10 hours + per week managing people and stuck in the weeds.

The role that will stop that is simple: it’s a buffer role.

In this episode I talk through the different types of buffer roles and which to consider when.

An Invitation

Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group – The People Powered Business Community. Click here to join us.

https://www.facebook.com/groups/hrsupportaustralia

Mentioned in this episode:

Keep Your Best People Webinar

If you feel like you’re always hiring, training and starting over again, here’s the truth: You don’t have a hiring problem. You have a keeping problem. Most small businesses don’t lose people because they can’t find good staff — they lose them because the business isn’t set up to keep them. I’m running a free live training called Keep Your Best People — The Proven Framework for Loyalty, Accountability, and Results. I’ll show you exactly how to stop the turnover cycle, build consistency in your team, and finally feel confident leading again. It’s happening Wednesday 29 October at 1pm AEDT. If you’re ready to stop managing the chaos and start leading with structure, click the link and save your seat. https://www.peoplepoweredbusiness.com.au/keep