Tech vs. Human: Calendly’s GTM President on the Ultimate Balance
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Tech vs. Human: Calendly’s GTM President on the Ultimate Balance
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In this episode of the AI Agent Show, Ryan Staley interviews Shane Murphy-Reuter, the president and go-to-market leader at Calendly. They discuss the evolving role of go-to-market strategies, the integration of AI in business processes, and the importance of creating a seamless customer experience.
Shane shares insights on the opportunities presented by a holistic approach to go-to-market strategies and how technology can enhance customer interactions. The conversation also touches on the future of AI in organizations and the need for a balanced approach to technology adoption.
Chapters
00:00 Introduction to Shane Murphy-Reuter and Calendly
02:47 Understanding the Role of President of GTM
06:02 Opportunities in a Holistic Go-to-Market Approach
09:12 AI's Impact on Go-to-Market Strategies
11:53 Integrating Technology and Customer Experience
14:48 Navigating the Future of AI in Organizations