In this episode of the Tech Biz Toolkit Podcast, Rochelle Arthurs sits down with Casper Carr, a Business Change Manager, to explore what it truly means to lead transformation in a world where technology and people must move in sync.

Casper shares his journey from youth work into business change, revealing how transferable skills and curiosity shaped his career. Together, they unpack the realities of resistance to change, the role of visible sponsorship, and how frameworks like ADKAR provide structure in complex transformations.

The conversation also dives into how AI and technology are reshaping the role of change managers, and why networking, resilience, and creative outlets are vital for long-term success and well-being.

🎧 In this episode, you’ll learn:

• How resistance can be transformed into engagement and adoption
• Why visible sponsorship is crucial for successful change initiatives
• How AI is creating new opportunities (and challenges) for change professionals
• The importance of networking and community in driving transformation
• Why creativity fuels resilience and balance in demanding roles

If you’re passionate about business change, digital transformation, or personal development, this episode offers insights you won’t want to miss.

⏱️ Chapters / Time Stamps:

00:00 – Introduction to Business Change Management
09:36 – Challenges in Change Management
17:04 – The Role of Technology in Change Management
21:49 – Effective Change Management Frameworks
26:12 – Advice for New Change Managers
31:26 – Future Trends in Business Change
38:43 – Personal Aspirations and Artistic Pursuits

In this quick 3-minute episode, Rochelle Arthurs breaks down John P. Kotter’s Leading Change — one of the most influential frameworks in Business Change and Transformation.

Discover the 8 key steps for driving successful organisational change, from creating urgency to anchoring change in culture. Rochelle shares how these principles still apply today in digital transformation, leadership, and AI-driven workplaces.

🎧 Perfect for Business Change professionals, Transformation Leads, and anyone passionate about people-centred change.

In this episode of the Tech Biz Toolkit Podcast, I’m joined by Communications Manager Luke Dixon, who brings over 15 years of experience in corporate comms and business change.

We dive into what a modern communications manager really does – from crafting clear internal messages to navigating AI tools like Copilot and Camtasia. Luke shares how his journalism background shaped his approach to business comms, and why communication is often the unsung hero in successful change programmes.

We also explore:

• How tech and tools have evolved for comms pros
• Why communication and business change go hand-in-hand
• Real-world examples of impactful campaigns (like rolling out laptops to 40,000+ staff!)
• How to communicate complex topics to non-technical audiences
• The power (and pitfalls) of AI in content creation
• Whether you really need a degree to get into comms
• Luke’s thoughts on apprenticeships and learning on the job

If you’re working in change, comms, or just want to communicate better in your organisation – this episode is for you!

🔧 Tools Mentioned:
Camtasia, SharePoint, Adobe Firefly, ChatGPT, Microsoft Copilot

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