Adam Segal is the Co-Founder and CEO of cove, a property operations and tenant experience platform used across 3,500 buildings in the US, and 15% of office buildings in Manhattan, NYC. He started as an operator, building and managing a network of coworking spaces, which led to creating cove as an in-house solution to run building operations more efficiently. Under his leadership, cove has grown into a unified platform that replaces fragmented systems across access, maintenance, visitor management, and tenant engagement, and is trusted by major institutional owners including RXR, Silverstein, Nuveen, and Blackstone, powering operations in assets like Chicago's Willis Tower. Adam focuses on solving real operational problems for property teams first, then scaling those solutions across portfolios to improve efficiency, retention, and overall asset performance.

(02:01) - From Coworking to cove
(03:19) - Platform & Asset Focus
(05:08) - Willis Tower
(07:05) - How cove Wins Buildings
(10:04) - Change Management Playbook
(13:11) - Operational Blind Spots
(15:46) - Owner vs 3rd-party Management
(18:12) - Feature: CREtech New York
(19:35) - How Tenants Use cove
(23:37) - AI in Property Operations
(26:36) - Real-Time Feedback
(29:05) - Staying Through Asset Sales
(30:36) - Collaboration Superpower: Thomas A. Edison

💚 Feature:
➡️ CREtech - Join CREtech New York 2026 on Oct 20-21 for the largest Real Estate Meetings program. Qualified Real Estate pros get free full event pass plus up to $800 in travel and hotel costs. For 20% off on 'The Pass for Everyone', use code partnertangentproptech20 or click here.

💚 Connect with Tangent:
➡️ Edward Cohen on LinkedIn
➡️ Zach Aarons on LinkedIn
➡️ Tangent on LinkedIn

Disclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds.

Brian Turner is the CEO of OTI, a master systems integrator that connects HVAC, lighting, and building systems into unified platforms to drive operational and energy efficiency, and ESG performance across the built environment. With over 30 years of experience in building automation, Brian has worked closely with major property owners to advance system integration and building data strategies. Prior to OTI, he led Controlco and later BuildingsIOT, where he helped shape the evolution of smart building infrastructure and IoT-driven operations. At OTI, Brian is focused on transforming how buildings operate by bringing together fragmented systems into a single, intelligent layer—making buildings smarter, more efficient, and easier to manage.

(01:40) - What's OTI
(02:32) - 30 Years of Building Technology
(04:13) - The Retrofit Opportunity
(05:55) - Why LEED Performance Slips
(07:03) - Investing in Energy Technology
(11:17) - A Unified Brain for Buildings
(14:48) - How OTI Engages Clients
(16:08) - Product Roadmap
(18:55) - Regulation vs Real Market Drivers
(19:59) - Comfort Across Asset Classes
(25:27) - Feature: Blueprint: The Future of Real Estate 2026 in Vegas on Sep. 22-24
(26:19) - Local Law 97
(27:49) - When Owners Take Action on Energy
(34:33) - Split Incentives in Leases
(38:12) - Passive House Needs Operational Technology
(40:20) - Wireless & Lower Retrofit Costs
(44:49) - Where AI Adds Value
(48:20) - Collaboration Superpower: Albert Einstein and Claude Shannon

💚 Learn more:
➡️ Visit OTI
➡️ Brian Turner on LinkedIn

💚 Feature:
➡️ Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass.

💚 Connect with Tangent:
➡️ Edward Cohen on LinkedIn
➡️ Zach Aarons on LinkedIn
➡️ Tangent on LinkedIn

Disclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds.

Michael Feldman is the former CEO and Co-Founder of Choice New York Companies, a group of firms providing property management, building staffing, and brokerage services to medium and large residential buildings across New York City. He built the company from zero revenue to roughly $27M in revenue and $5.1M in EBITDA before selling the business to Associa Corp. in 2021. Today, Michael remains active in the real estate industry as a real estate and tech investor and advisor, bringing decades of operational experience building and scaling service platforms in the New York multifamily market and beyond.

(01:17) - From Hollywood to New York Real Estate
(03:35) - How PM Models Evolved
(04:50) - Decision to Exit in 2021
(05:59) - Why Few New Entrants & Barriers to Entry
(09:49) - AI Use Cases in Property Management
(12:00) - Feature: Blueprint: The Future of Real Estate 2026 in Vegas on Sep. 22-24
(12:51) - 'War' Stories
(16:05) - M&A & Industry Consolidation
(20:51) - Collaboration Superpower: Winston Churchill

💚 Learn more:
➡️ Visit Choice NY Management
➡️ Michael Feldman on LinkedIn

💚 Feature:
➡️ Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass.

💚 Connect with Tangent:
➡️ Edward Cohen on LinkedIn
➡️ Jeff Berman on LinkedIn
➡️ Zach Aarons on LinkedIn
➡️ Tangent on LinkedIn

Disclaimer: Tangent podcast is for entertainment and informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advise. Nothing contained on our program constitutes a solicitation, recommendation, endorsement, or offer by Tangent, Camber Creek, MetaProp, or any third party guest to buy or sell any securities, public or private, other financial instruments or funds.