In this episode of Tell Me Everything, host Danielle Spinelli sits down with Justin Smith (Boost Transport)—a well-known logistics operator, tech consultant, and growth-minded leader who helps transportation businesses scale the right way.

Justin shares his logistics origin story (from “dial-a-truck” days and brokering flatbed freight to leadership roles across multiple organizations) and breaks down what it really takes to step into a company, improve operations, and grow without breaking what already works. They dive into practical strategies like building a clear org chart, tightening job descriptions, creating scalable SOPs, and managing change without losing your best people.

They also go deep on logistics technology, including how Justin evaluates a tech stack, why implementation matters more than buying shiny tools, and what he looks for in software: clear ROI, time savings, and real adoption. The conversation expands into AI in freight, the reality of cycle changes, and why relationship-based selling still wins—especially when the market tightens.

Justin also previews what’s next, including Guided Growth (sales + logistics consulting), CRM strategy with Pipedrive, and how modern teams can balance automation with human expertise.

Topics covered:

• Logistics leadership & operational turnarounds
  

• Org charts, job clarity, SOPs, and performance management
  

• Tech stack rebuilds (TMS/WMS), integrations, and adoption
  

• AI in logistics: what works now vs. what breaks in tight markets
  

• Building “sticky” shipper relationships and earning special treatment
  

• Managed transportation strategy + warehouse/fulfillment capabilities
  

• Why specialists win (finding your niche in freight sales)
  

Connect with Justin / Learn more:

• Boost Transport: BoostTransport.net
  

• Guided Growth: GuidedGrowth.io (launching early 2026)
  

Find Justin on LinkedIn