Abby Hammer is the former Chief Customer Officer and current Chief Product Officer at ChurnZero. She has spent her career on the frontlines as a Customer Success Manager and a Product manager. We talk all things CX, product, and more!

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Edward is the CEO and Co-Founder of Catalyst, a leading Customer Success software company based out of New York City. Edward is no stranger to being on the frontlines working one-on-one with clients and helping them succeed. He gives his expert advice on the importance on making CX a top priority in the early days of your startup. Enjoy!

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Jennifer is the author of The Startup's Guide to Customer Success and the Head of Customer Success at Seso Inc. We had a great conversation about her career journey and what she has learned through consulting startups. Enjoy!

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