Squeaky wheels
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Squeaky wheels
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概要
Using the parable of the prodigal son, we explore the workplace dynamic of “the squeaky wheel gets the grease.” The younger son demands his inheritance early, squanders it, yet is welcomed back and celebrated by his father, while the dutiful older brother feels the deep injustice of being overlooked.
Although the older brother is arguably right from a fairness perspective, the father prioritises restoration over justice. This tension mirrors workplaces where those who complain loudly often receive rewards, attention, or concessions ahead of quieter, equally deserving colleagues. The issue is not that people advocate for themselves—employees are entitled to raise concerns—but that leaders may respond disproportionately to the loudest voice, unintentionally creating perceptions of unfairness.
The key takeaway is that when addressing a “squeaky wheel,” managers must also consider the silent performers—the non complainers—and anticipate how selective concessions may affect morale, engagement, and equity across the wider team.