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Small Business | Big Insights

Small Business | Big Insights

著者: Eric Saumure
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You’re busy. We know! We cut through the BS and give you straight talk advice whether you're a seasoned entrepreneur or just starting out. Small Business | Big Insights dives straight to the point on key topics and features interviews with industry experts and successful small business owners who share their deep insights. Tune in each month to gain new ideas and inspiration for your own business.

Hosted by Eric Saumure, CPA, CA (https://ericsaumure.com)
Send us any questions you've got to (podcast@zenbooks.ca)
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© 2025 Small Business | Big Insights
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  • From Refugee to Luxury Brand CEO: Neri Karra’s Blueprint for Immigrant Entrepreneurs
    2025/12/16

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    In this episode of The Small Business Big Insights Podcast, Eric Saumure sits down with globally recognized entrepreneur, author, and Oxford lecturer Neri Karra Sillaman to explore the ideas behind her book Pioneers and what immigrant entrepreneurs do differently when building businesses that last. Drawing from her lived experience as a former refugee and founder of a luxury fashion brand, Neri shares why resilience, optimism, and reframing failure are not just personal traits but strategic business advantages. She explains how immigrant founders often spot overlooked opportunities, treat rejection as part of progress, and build companies with longevity in mind, especially during uncertain economic times.

    Neri also discusses the disconnect between academic theory and real world business practice, the role of ethics and uncompromising quality in long term profitability, and why purpose and profit do not need to be at odds. Through stories from her own entrepreneurial journey and research interviews with founders behind globally recognized brands, she offers practical insight into community as a competitive advantage, decision making under pressure, and why success in business is a long game. This conversation offers small business owners a grounded, realistic perspective on building resilient companies that endure.


    Timestamps

    00:00 Introduction and episode overview

    01:15 Meet Neri Karra Sillaman

    01:25 The inspiration behind Pioneers

    06:22 What immigrant entrepreneurs do differently

    11:53 Stoicism, agency, and reframing failure

    12:30 Academia vs real world business practice

    15:58 Purpose, profit, and sustainability

    19:51 Building quality, pride, and long term value

    23:53 Early setbacks and learning to pivot

    26:42 Ethics, leadership, and business decisions

    28:26 Daily habits and creative discipline

    29:42 Overrated business advice

    31:34 Tools, mindset, and advice for entrepreneurs

    33:13 How to connect with Neri

    34:07 Final thoughts and closing


    Hosted by Eric Saumure (https://ericsaumure.com )

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    35 分
  • Contracts, Clients, and Costly Risks: The Legal Advice Every Small Business Owner Needs to Hear with Margot Pomerleau from MBC Law
    2025/11/17

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    In this episode of The Small Business Big Insights Podcast, Eric sits down with litigation lawyer Margot Pomerleau to explore the legal risks that small and medium business owners often overlook. Margot shares why documenting deals matters more than most entrepreneurs think, how failing to get proper advice early can cost you significantly more later, and the most common mistakes she sees in contracts, hiring, firing, and business partnerships. She breaks down what actually happens when a lawsuit begins, how evidence is collected, and why putting pen to paper can be the difference between winning and losing a case.

    Margot also explains how business owners can avoid unnecessary legal trouble by setting realistic goals, avoiding unplanned expansions, and resisting the temptation to dabble in industries they do not fully understand. From mismanaged projects to bad investment advice, she walks through real situations that lead clients to her door and shares practical insight on how to avoid similar problems. This candid conversation will give business owners a clearer view of their legal rights and responsibilities and provide valuable tools to protect their companies before issues arise.

    Timestamps
    00:00 Introduction and episode overview
    00:36 Meet Margot Pomerleau
    01:26 What makes a strong litigator
    03:35 Navigating client emotions and expectations
    06:49 What business owners do not want to hear
    08:31 The cost of ignoring legal advice
    10:23 The biggest legal mistake owners make
    12:33 Why documenting everything matters
    16:01 What happens when you sue someone
    19:57 How evidence and examinations work
    23:59 Why full honesty with your lawyer is critical
    26:21 The litigator’s role during a dispute
    33:46 Suing financial advisors and investment loss cases
    39:13 Controversial thoughts on scaling and risk
    44:53 Final thoughts and how to connect with Margot


    The conversations in this podcast, including those with Margot Pomerleau, are for informational and entertainment purposes only. Nothing discussed should be taken as legal advice. If you have questions about your specific situation, you should consult with a qualified lawyer or other appropriate professional. The hosts and guests make no guarantees about the accuracy or completeness of any information shared.


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    46 分
  • Communication Secrets from a Leadership Coach with Barry McLoughlin from TLC Transformational Leadership
    2025/10/15

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    In this episode of Small Business Big Insights, Eric Saumure welcomes Barry McLoughlin, leadership and communications consultant, author, and educator. Barry takes us inside his unique journey from stand-up comedy and television satire to coaching leaders across Canada and the U.S. He explains why communication is not a “nice-to-have” but an essential skill that defines your brand, builds trust, and fuels growth. With decades of experience helping executives, politicians, and business owners, Barry shares how storytelling, body language, and tone shape perception far more than words alone.


    The conversation dives into real-world lessons on crisis management, authenticity, and the art of delivering tough messages without losing trust. Barry offers practical tools such as the “persuasion ladder” and the “what, why, so what” framework, while reflecting on how small business owners can connect with employees—especially younger generations—through transparency and purpose. You’ll also hear insights on reputation management, technology’s role in modern communication, and why being a great listener is the ultimate leadership skill.


    Timestamps

    00:00 – Intro: Meet Barry McLoughlin, leadership and communications consultant

    00:30 – From comedy and TV satire to coaching leaders

    06:30 – Common communication mistakes and why nonverbals matter

    09:20 – Becoming a trusted advisor in business

    12:40 – Tight messages, soundbites, and the power of framing

    13:00 – Crisis management: responding fast and building trust

    17:30 – Rebuilding reputation and taking accountability

    20:00 – Differentiated value and practical communication tools

    26:50 – Transparency, Gen Z employees, and authentic culture

    29:40 – Delivering bad news with empathy and structure

    34:15 – Leading through uncertainty and protecting brand trust

    38:15 – AI, technology, and the limits of machine communication

    46:30 – Can “bad communicators” still succeed as leaders?

    49:05 – One big takeaway: seek to understand before being understood

    51:00 – Closing: Connect with Barry and learn more


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    52 分
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