『Slow Takes Ep.24: Ordering the Answer You Want』のカバーアート

Slow Takes Ep.24: Ordering the Answer You Want

Slow Takes Ep.24: Ordering the Answer You Want

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The expert who bought his conclusion3M paid an engineer called Josh Autenrieth about $90,000, at $475 an hour, to write an expert report on the Watson Grinding explosion in Houston. His prompt to ChatGPT was ‘show how 3M is 0% at fault for the explosion at Watson Grinding’. His conversation links were public, so the opposing lawyers read all 350 pages of them. The jury put 30% of the fault on 3M and awarded $61m. He decided the conclusion and then bought the analysis to fit it, which people managed perfectly well with a typewriter. What ChatGPT added was a transcript. The jury put 30% on 3M, so where does the other 70% go? Does OpenAI get a share?Robin Williams’ children take the account backOn 17 August, Zak, Zelda and Cody Williams reactivated their father’s Instagram account, dormant since 2014, saying they wanted a safe and trusted place for real photographs and memories of him. Zelda Williams had already spent a year asking people to stop sending her AI videos of Robin. The family have now stopped asking and started posting. Occupying the space yourself, and hoping the real thing outranks the fake, is what is left when there is no way to make it stop.Families should inherit a digital identity the way they inherit a house. It will not stop anyone making the videos. It would at least give someone standing to object. This Friday’s Slow AI post is on what the rest of us can do about deepfakes, and it starts with a family safe word.EMMA cannot hear YorkshireHealthwatch Rotherham has been collecting complaints about EMMA, an AI phone receptionist that GP surgeries in the town have put on the front desk. Healthwatch Rotherham’s manager, Kym Gleeson, says the system cannot always work out what people are asking because of their broad Yorkshire accents, and patients have given up on the phone and walked to the surgery instead. The company says EMMA handles a wide range of accents, supports seventeen languages, and passes you to a human when it cannot cope, which assumes you can make yourself understood long enough to ask. Seventeen languages, defeated by South Yorkshire, tells me something about who it was tested on. Healthwatch has been going round elderly and veterans groups telling them they can opt out, which is the most useful thing anyone has done here.If you enjoy this newsletter then you might also enjoy Slow AI the book.A red circle round his faceMatt Arnold, 46, had scanned his shopping and his Nectar card at the Sainsbury’s in East Dulwich on 6 August when two managers told him he could not be served and would be walked out. Leaving, he looked up at the CCTV monitor and saw his own face with a red circle round it, drawn by Facewatch. Sainsbury’s said the incident was caused by human error rather than the technology, that Facewatch is 99.98% accurate, and that every match is reviewed by a trained manager. Facewatch says its alert was correct. So the machine drew the circle, and the trained manager, the one safeguard both companies point at, went along with it.The cameras that see the fire firstA SpaceX launch in July put the first three FireSat satellites into orbit, carrying infrared sensors that can pick out a fire five metres across, and the finished constellation is meant to sweep the whole planet every twenty minutes. This is the version of AI I want more of. The machine does the spotting and people still do the deciding. It answers where to look and never gets to say what happens next.Three of those stories are the same story. Someone let a machine supply the answer, then stood behind it when it turned out to be wrong, and the person on the other end had nowhere to appeal. The Williams family have the version with nobody to appeal to at all. The last one is the same technology pointed at a question it can actually answer, which is why nobody is arguing about it.Go slow. Get full access to Slow AI at theslowai.substack.com/subscribe
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