Frank Hanley, senior director of automotive benchmarking for JD Power, joins Molly Boigon, Automotive News tech and innovation reporter, on the “Shift” podcast to discuss the latest APEAL study, which shows how consumers feel about their vehicles after 90 days of ownership.

Hanley explains how overall customer satisfaction is up for the third year in a row, why consumers prefer battery-electric vehicles in many categories, and why complicated infotainment systems are leading more car buyers to mass-market vehicles over premium options.

Adam Barowy, the principal research engineer for the UL Research Institute’s Fire Safety Research Institute, joins Molly Boigon, Automotive News tech and innovation reporter, on the “Shift” podcast to discuss how automakers can reduce risks surrounding electric vehicle fires by changing how battery packs are manufactured.

Barowy explains how electric vehicles don’t burn all that differently from internal combustion engine vehicles. But, even though fires behave similarly in both powertrains, EV fires are difficult for firefighters to put out because the battery pack is hermetically sealed.

Automakers have the opportunity to get ahead of the problem by redesigning battery packs to make EVs safer, and just using fire blankets isn’t going to cut it.

John Pelliccio, the global product marketing director for QNX, joins the “Shift” podcast to discuss how vehicle sound systems are becoming more customizable.

Pelliccio explains how QNX is streamlining audio systems to cut costs and give consumers the ability to personalize how they listen to music.

Audio could be the next differentiator between automakers as new sound systems transform consumer experience — but that requires moving audio onto the main chip in a software-defined vehicle.

Andrew Garberson, the head of growth and electric vehicle research at Recurrent, joins Automotive News reporter Molly Boigon on the “Shift” podcast to discuss why EV prices are creeping up.

Garberson explains how EV price appreciation is not the result of a supply shortage, but seems to be a combination of affordability, high gas prices and incoming lease-return supply.

Philipp Kampshoff, a senior partner at McKinsey, and Moritz Rittstieg, a partner at McKinsey, join Automotive News reporter Laurence Iliff on the “Shift” podcast to discuss the electric vehicle market and the stakes of range and charging anxiety.

Kamshoff and Rittstieg also spoke about top consumer concerns when considering an EV and the benefits of the hybrids and extended-range EVs coming to the market.

Aseem Kapur, chief revenue officer at GM Energy, joins Hannah Lutz, assistant managing editor of content, on the “Shift” podcast.

Kapur describes GM Energy’s strategy for home and public electric vehicle charging. Kapur also explains how the General Motors subsidiary will capitalize on demand for energy that goes beyond driving a car. He discusses the energy opportunity from AI data centers and how GM EV owners can use their vehicles to power their homes.

John Heinlein, CMO at Sonatus, joins Molly Boigon, Automotive News reporter, on the “Shift” podcast to discuss the new developments in open-source platforms for software-defined vehicles.

Heinlein also explains how automakers can use vehicle data to predict maintenance issues and avoid recalls, even as software issues continue to beset manufacturers.

Nakul Duggal, executive vice president and group general manager for automotive, industrial and robotics at Qualcomm, joins Automotive News reporter Molly Boigon on the “Shift” podcast to discuss how artificial intelligence agents in vehicles will be able to execute financial transactions for drivers.

Duggal explains why he believes Qualcomm is slated to become the top silicon supplier to the auto industry and why he thinks satellite connectivity has a promising future.