In this episode of The Collaboration Space, we share how IT’s role continues to evolve, including sharing more insights into how and where we work and the spaces we use. Specifically, we’ll dive into how workplace automation and analytics help your real estate and facilities teams make informed decisions. We’ll also talk about how to get started.

Joining this discussion is Henry Levak from Logitech

Henry and host Nancy Lussier discuss:

How IT’s role is changing and how that drives the need for different insights that show the results of technology investments.

• Explosion of meeting room tech
• Pressure to justify budgets
• Hybrid work uncertainty
• How Executives want measurable outcomes, not anecdotes

This shifts IT’s role from deploying AV/UC hardware to optimizing experiences.

With this convergence of AV and IT, what’s on the insights wish list?

Rooms aren’t passive hardware anymore. They’re active sources of intelligence. You can see utilization patterns, booking behavior, environmental conditions, and device health, things that used to be invisible.

Facilities teams want utilization data. Real estate wants occupancy trends. Leadership wants to know how space investments are performing. IT sits at the center of that ecosystem.

You can measure utilization rates, space efficiency, cost per meeting, energy savings, and support reductions.

Suddenly, AV isn’t a cost center. It becomes a performance asset.

• Data that shows visibility into user behavior
• Room and device usage/utilization
• Proactive room and device health monitoring
• Space efficiency
• Energy usage
• Support tickets/service visits

How do we gather this data?

• Sensors + analytics = visibility into behavior

How does this data translate to value for facilities and real estate teams?

• Data-based decisions for optimal space design
• Higher tech adoption and space utilization/ROI
• Better workplace experience/employee productivity, and retention
• Ability to identify issues before users are impacted/self-healing
• Room automation: scheduling, sleep mode, auto-release unused rooms
• Smart sustainability/energy savings: automated HVAC/heating/cooling/lights

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