『Service Design Podcast』のカバーアート

Service Design Podcast

Service Design Podcast

著者： Service Design Podcast
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今ならプレミアムプランが3カ月 月額99円

2026年5月12日まで。4か月目以降は月額1,500円で自動更新します。

概要

 In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.Copyright 2026 Service Design Podcast アート マネジメント マネジメント・リーダーシップ 政治・政府 政治学 経済学
エピソード
  • #65 - Modernising digital services at scale with Hefen Wong

    #65 - Modernising digital services at scale with Hefen Wong
    2026/04/14

    What does it take to modernise a live government system? Hefen Wong from Singapore’s Ministry of Manpower shares how an 18-year-old Employment Pass platform was transformed into a user-centred digital service: through prioritising user value, smart use of research, and agile ways of working.
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    56 分
  • #64 - Building customer experience with Sheila Kesselaers and Tomas De Preter

    #64 - Building customer experience with Sheila Kesselaers and Tomas De Preter
    2026/03/09

    We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shift to a Customer Experience mindset at a systems company in the world of building elements?
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    47 分
  • #63 - Service Design for NORCS with Mia Mo, Robyn Carino, and Samiha Essakhi

    #63 - Service Design for NORCS with Mia Mo, Robyn Carino, and Samiha Essakhi
    2026/02/02

    We talk with Mia Mo, Robyn Carino, and Samiha Essakhi as they take us through the innovative model they co-created to integrate health, social, and physical supports directly within Naturally Occurring Retirement Communities (NORCS).
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    50 分
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