『Service Design Podcast』のカバーアート

Service Design Podcast

Service Design Podcast

著者： Service Design Podcast
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In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.Copyright 2026 Service Design Podcast アート マネジメント マネジメント・リーダーシップ 政治・政府 政治学 経済学
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  • #66 - Meet our new host: Eva Faes

    #66 - Meet our new host: Eva Faes
    2026/06/08

    A new voice, same Service Design Podcast! Laurens Somers is passing the mic to Eva Faes, service and social designer at Knight Moves.
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    6 分
  • #65 - Modernising digital services at scale with Hefen Wong

    #65 - Modernising digital services at scale with Hefen Wong
    2026/04/14

    What does it take to modernise a live government system? Hefen Wong from Singapore’s Ministry of Manpower shares how an 18-year-old Employment Pass platform was transformed into a user-centred digital service: through prioritising user value, smart use of research, and agile ways of working.
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    56 分
  • #64 - Building customer experience with Sheila Kesselaers and Tomas De Preter

    #64 - Building customer experience with Sheila Kesselaers and Tomas De Preter
    2026/03/09

    We visit Sheila Kesselaers and Tomas De Preter at Reynaers Group HQ: how do they grow the shift to a Customer Experience mindset at a systems company in the world of building elements?
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    47 分
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