In this episode, Heather talks with Pat about High Leverage Practice #4: using multiple sources of information to gain a complete understanding of a student’s strengths and needs. Pat shares insights from their experience navigating complex, multi-provider settings, emphasizing the importance of listening, asking questions, and approaching collaboration with humility. They explore how different perspectives—from parents, schools, and other service providers—can both complement and conflict, and how to address collective blind spots in decision-making. The conversation highlights strategies for integrating diverse data while remaining flexible, open-minded, and student-centered. Pat reflects on the soft skills required to foster trust and alignment across teams, showing that effective collaboration is as much about relationships as it is about data. Listeners will gain practical guidance on balancing professional expertise with empathy to support meaningful outcomes for students.

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