Little did we know our Pricing and Salary Survey results were going to give us great nuggets of information that we could share for many future podcasts to come! One of the biggest challenges we found designers face is defining their product. Too often, “full-service design” means something different to every designer—and that inconsistency makes it nearly impossible to set confident fees, manage scope, or show clients the real value of design work. The secret lies in creating clear deliverables with a written scope of work, and structured meeting agendas that are always advancing the project. If you are not keeping track of your time--as many do not--this reveals where designers tend to undervalue themselves. You must trust in the value of your own work--define it, control it, manage expectations, and most importantly, position yourself as the expert in the room.

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