Craig Snyder is the Chairman and Founder of VIKOR, a full-service wireless infrastructure construction company that builds and services telecommunications, renewables, and utility infrastructure across the United States. Under his leadership, VIKOR has been named to the Inc. 5000 Fastest-Growing Companies list for four consecutive years. Over his more than 30-year career, Craig has emphasized a people-first culture dedicated to cultivating talent and leadership from within.

Many founders begin with nothing more than a vision and the determination to pursue it, but the journey rarely unfolds the way they expect. Early wins can vanish overnight, and unexpected crises can threaten to derail even the most committed entrepreneurs. What does it take to build a resilient company that can withstand volatility and growth?

Telecommunications industry pioneer Craig Snyder emphasizes perseverance, diversification, and disciplined leadership. He highlights the importance of expanding beyond a single major customer, adopting technology early, and building strong operational systems. Setbacks can become catalysts for innovation, and principle-driven decision-making sets the foundation for long-term growth.

In this episode of Growth + Exit, Heather Bennett sits down with Craig Snyder, Chairman and Founder of VIKOR, to discuss building and scaling a resilient business. He shares how losing a key customer strengthened his strategy, why adopting new technology accelerated growth, and how establishing a board shaped his company's future.