In this episode of the Genius Talk Podcast, host Atul Raj speaks with operations consultant Juliana Marulanda about the importance of effective operations and project management for small and medium-sized businesses. Juliana shares her journey in founding Scale, her passion for helping businesses scale without losing profits, and the significance of having structured systems in place. The conversation delves into the challenges agency owners face, the benefits of niche focus, and the impact of productization on profitability. Juliana also shares a success story of a client who transformed his agency through effective project management and systems, illustrating the potential for growth and success in the industry.Takeaways:-Operations consulting is crucial for small and medium-sized businesses.-Project management is essential for scaling effectively.-Niche focus simplifies productization and client onboarding.-Standardizing processes leads to increased profitability.-Agency owners often overcomplicate their operations.-Branding the team is vital for client retention.-Effective systems can lead to significant revenue growth.-Delegation is key for agency owners to scale.-Client success stories highlight the impact of good operations.-Free diagnostics can help agencies identify areas for improvement.Connect with Juliana Marulanda:https://www.linkedin.com/in/julianamarulanda/ https://scaletime.co/