In this episode of the From Stuck to Scaled podcast, host Julio Gonzalez sits down with retail operations expert Monika Espinoza to explore the pivotal role operations play in scaling businesses. With 25 years of experience in Risk Management, Performance, and Operations, Monika is passionate about unlocking the untapped profit potential within operations organizations.
Join us as Monika shares her insights on elevating operations departments through effective Strategy, Team engagement, Efficiency, and Performance. She discusses practical approaches to enhance frontline engagement and underscores the critical connection between developing associates and achieving top-line growth.
Monika encourages leaders to activate a Commercial Mindset within their teams, challenging the status quo and creatively integrating sales into operations. Discover actionable steps to engage your teams, identify and leverage strengths, and transform everyday tasks into profit-driving activities.
Ready to scale your retail operations? Tune in!
Connect with Monika Espinoza:
Website: https://www.betterwayops.com
LinkedIn: www.linkedin.com/in/monikabwo
Follow host Julio Gonzalez on:
- LinkedIn at https://www.linkedin.com/company/opticution/
- Facebook/Instagram/YouTube at @opticution
- Webpage www.opticution.com
Email Julio at julio@opticution.com with any comments, questions or suggestions!