S9E3: Leading change - dealing with emotion
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S9E3: Leading change - dealing with emotion
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著者：
You've made the announcement. You've sent the slides. You've done the town hall. And people still aren't getting it.
The problem isn't the information. It's that change communications isn't a campaign...and you can't treat it like one.
In episode three, Imogen and Amanda look at how to communicate when your team is emotionally all over the place. Some are still in shock. Some are angry. Some have quietly checked out. None of them are where you are. Each stage needs something different from you - different conversations, different channels, different levels of listening.
The real work isn't in the big broadcast moments, it's when you're sitting in a room face to face with your team. That's where change becomes real. And that's what this episode is about.
Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the everyday “could you just…” to high-stakes challenges, they’re here to share their insights and help you thrive.
They'd love your stars, favourites, and follows. Please, give them the social validation they crave ;)