This week, we sit down with crisis management expert and author Regina Phelps for a lively, wide-ranging conversation about what it actually takes to lead through chaos. Regina shares her unconventional path from oncology nursing to founding a global crisis consulting firm, including the moment she was fired (yes, fired!) and how that unexpected shock opened the door to the work she was truly meant to do.

We talk about why most crisis plans fall apart the moment they’re needed, how practice builds real confidence, and what history reveals about the long, messy arcs of pandemics and disruption. Regina brings humor, honesty, and decades of wisdom as she describes helping executives stay calm when everything is sideways, navigating the emotional labor of leadership, and reinventing her own career more than once — including a recent chapter that surprised even her.

Along the way, we explore the tender, human side of leading in uncertain times: the doubt, the grit, the clarity that comes from letting go of outdated labels, and the hope that shows up when we imagine our future selves with curiosity instead of fear.

If you’re looking for a practical, inspiring, and unexpectedly joyful take on crisis leadership and reinvention, this conversation with Regina is one you won’t want to miss.

You can reach Regina through her website www.ems-solutionsinc.com and find her on LinkedIn.

Regina's four books, the latest on Crisis Management, are available on Amazon.

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