S2E004: What if finance and wellness were never actually at odds? The CFO Conversation and how to reframe health spend in the language finance responds to
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What if finance and wellness were never actually at odds? The CFO Conversation and how to reframe health spend in the language finance responds toYour weekly listen from Road2Wellbeing Podcast Helping HR Leaders Guide Their Workforce to WellnessOrganizations that commit to culture change see returns in the three-to-six-to-one range — but only after they stop expecting results in year one.An overviewChristopher Baker, Health and Performance Consultant at Hub International, argues that costs from poor workforce health build slowly through turnover, absenteeism, and recruiting friction, which means the return builds just as slowly on the other end. Employers who fund a program expecting an immediate payoff are measuring against the wrong clock, and that mismatch is often what gets a wellness budget cut before it has a chance to work. The fix isn't a bigger investment. It's a business case built on baseline data, tied explicitly to the organization's broader strategy, and paired with realistic expectations about how long behavior change takes at both the individual and corporate level.What we discuss• Why poor workforce health costs organizations more in turnover and recruiting than in direct dollars• What productivity metrics, like absenteeism and presenteeism, actually indicate program effectiveness• How to build a finance-ready business case using claims data, demographics, and business strategy alignment• Why most organizations lack a dedicated wellness or well-being staff role• How treating wellness as a perk instead of a strategy keeps programs siloed and underfunded• What low-budget starting points look like, including carrier-provided newsletters, pulse surveys, and educational seminars• Why employee testimonials outperform top-down messaging in driving program participation• How understanding an employee's personal "why" drives more durable behavior change than being told what to do• What the single highest-leverage first move is for an employer looking to act without new budgetChapters:00:00 – Intro01:00 – The Cost of Ignoring Wellbeing05:45 – Proving It Works: Metrics & ROI09:00 – Making the Business Case to Finance15:20 – Getting Started on Any Budget23:50 – The Psychology of Behavior Change28:30 – Hard-Won Lessons & Final TakeawayReferenced in this episode• Hub International: Insurance brokerage and consulting firm | hubinternational.com• Wellness360: Enterprise wellness platform offering whole-health programming across all dimensions of employee wellbeing | wellness360.co• Pulse surveys: Recurring employee feedback tool recommended for gauging well-being priorities and program direction